“Good options available but long stay entry did not register I had pre-paid in advance. Upon exit, at the barrier I was asked for £190. Using the intercom, the operator resolved the issue thankfully but I recall this happened the last time I also used the carpark. Also, there could be more signs for where the trolley parking bays are as it was not easy to find from the car in the dark and the rain, around “F” area.”
“Used the long stay option but found it very had to find a space which was late morning (no disbled spaces available). Eventually found space, but the lines are so tight, could not get luggage out of car whilst in the space and could barely get the doors open, and we drive a mini !. Disabled spaces look to be abused as many cars without badges. Will probably consider mid stay area next time as although they are next to each other, there were lots of free spaces for only a few pounds more”
“We normally find the parking reasonable, despite the lack of good signage within the terminal to aid finding the correct exit door on return.
This time we thought we had found the right exit,only to find the path blocked by contractors.We had a long wallk ba ck outside, in cold a d windy conditions, to cross into the main car park dropoff a
area. There should have been temporary notices.”
“as leaving. entered the ticket and it asked for £90 . I rang intercom and the man let me out through the barrier. don't think my car reg was picked up going in.”
“Crazily busy always. Ended up on the roof again. The works currently taking place make access to / from terminal more difficilt. Was worse when we arrived back late at night as no signage from terminal. When we left, work had not started so initially, walked up /down searching for access point. It is handy and close to terminal but they could do more to assist passengers.
Havi g pre booked /paid for parking, should be rreg recognition....still having to use ticket is ridiculous”
“The service was great and easy enough. Unfortunately, our car was damaged which what looks like a protruding registration sign cap being forced into our bumper once when it was moved by a memeber of staff.The gentleman agreed that it was no there when we entered as per their own cameras,”
“I always have trouble with ticket machines and using the Edinburgh airport one was no different! The guy who operated the ticket control barrier at around 16.30 Wednesday 19th was helpful though which helped me as was stuck on exiting. The courtesy car I had unfortunately ended up with a chip in the windscreen though which isn't great but unfortunately these things can happen anywhere at any time ...just not great that this is the first time I used airport parking and the first time in my 17 years driving I have ever had a chipped windscreen. The price wasn't too bad (around £44 for one week), although to more than double the price (£109) to park closer was laughable. It's literally the difference of a 5 min walk if that.”
“When leaving the car park, the machine takes your Paid Ticket and writes:'outstanding amount ...£' . You constantly have to communicate with a person via intercom to open the barrier! I have used this long car park 3 times and always the same problem. Fix it please!”
“Automatic barrier didn't recognise car registration on entry so tried to charge me on exit. Called staff on intercom who wasn't particularly polite but they sort it out.
Took a while to find a space and the spaces are a little narrow.
Parking is a reasonable price and if you can park on the terminal side of the car park it isn't too far a walk to the terminal.”
“Parking was good with close proximity to the terminal. Had issue when trying to get out when machine was asking for £120 but we had already paid in advance”
“It is a disgrace that the bus from the long stay car park has not been reinstated after covid. I suspect that this is a money saving exercise and forces you to use the drop off at a £6 charge to off load your luggage and passengers, before procceding to the car park.”
“If the weather is dry this carpark is walkable. Unfortunitly the path to the terminal isn't clearly marked in the carpark and we ended up walking down the main road. Next time I will park closer to the teminal.
On purchasing the ticket I was placed in a plastic wallet, but on exiting it couldn't be read by the machine as the print was very faint. I had to contact the control office which retrieved my quote.
What has happened to number plate recogination which seems to work at Glasgow airport, greeting me on arrival and departure?”
“Confusing to find. The barrier didn’t open for us on the way out which was quite stressful. Finding a car parking space before flight was also stressful. Wasn’t a clear path to car park to and from airport so walking there 3am was a bit stressful.”
“Get car with flat battery. Looks like someone was left lights on while car was parked on site. Was waiting for 20+ min to get cables from drivers van. All rest was good.”
“Dissapointed to arrive at multi storey with a pre-paid ticket, to find the barriers down with a "Car Park Full" sign up, however the excellent on site staff resolved the situation quickly and efficiently”
“Poor quality and unsafe pedestrian routes. Lack of signage, poor lighting and route not well defined. Means pedestrians struggle to navigate and drivers less aware of people. I was very nearly run over by a car while walking to the terminal.”
“Being elderly I find the Multi-storey parking a lot easier when going on holiday. It’s not cheap but it’s undercover, secure, and convenient. My only objection is getting a parking space. For the last two visits I have had great difficulty, and concerned I wasn’t going to get in and have to go elsewhere. This is very stressful when you are an old man and catching a flight.”
