“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Easy to follow instructions, easy to park and a short walk to fast track security which we recieved with the booking. And again easy to exit on return.”
“I'm very disappointed with this parking's policy.
I extended my stay a first time and later needed to extend it again for further few days, but then realized that only one extension was allowed.
Therefore I will have to pay full price for the additional period. I think that I should have been informed in advance that only one extension was possible, and I'd have extended my stay differently.”
“Prepaid my parking as usual. Disappointed at the barrier when it tried to bill me £150... not the first time this has happened. Guy on intercom checked and let me through.”
“Plenty of spaces available on arrival. Encountered an issue when trying to exit. On entering ticket to leave, a message came up saying fee of £145 was due. Whatever the issue was, it was promptly sorted by pressing the barrier intercom and speaking with staff member, who checked booking and opened the barrier to allow exit.”
“We were ok going out but when we came back in were charged £15 for being just over a hour after the time we had put for return .i thought it was time flight landed but after standing in que for passports and then waiting on bags this took up the time when we got to the parking we had to pay to get our keys .i think they should give you a few jours after your time just in case thrse things happen i dont think i will use this setvice again”
“Staff were fantastic - great experience with fantastic customer experience that, was made such a great customer experience due to your excellent staff and customer service - would definitely use this service again”
“Was easy to locate was plenty of parking. When leaving barrier opened as car was recognised. Would use again. Walk to terminal ok but if you had small children could be a bit far for them”
“I found the whole process from start to finnish very easy. I found a parking space straight away and it was only a short walk to the terminal. The pricing was very good.”
“Worst experience ever. We - 4 adults - didn't see the turn off for Plane Parking, ended up being caught up in faster moving traffic, meaning I had to drive through drop off, paying £6 for the fun! On exiting, we found car park, where I was issued a pre-booked ticket with my car registration.
On returning from holiday, put ticket into machine to exit, and was informed that the ticket had been used, pay £180 to exit. Thankfully, I was able to speak to someone, who sorted everything out, and lifted the barrier.”
“Quick and hassle-free! The attendants were very helpful. My car was frozen, and the attendants assisted in defrosting it upon our return, kindly providing and spraying de-icer. Excellent service.”
