“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Easy to find parking area transfer from parking area to terminal was smooth and we only had to wait five minutes for a bus. Expected a longer wait for our transfer from the terminal back to the parking area as we weren't due in until 1:40 am. However having arrived at the pick up point there was a transfer bus within five minutes which took us straight back to the parking area. Would recommend this service to anyone who doesn't want to walk from the terminal to the long stay car park at Edinburgh(especially if it's raining)
We are already booked for our next venture away”
“Tried to cancel the booking due to having an accident but was unable to cancel. Tried to phone to discuss the issue but was unable to talk to anyone.”
“Great service, number plate recognition works a treat and the booking system is very simple to use. The only thing I feel could be improved is that there are only two bus stops in the car park. This is not the best when the carpark is full or in inclement weather. Have used the service many times before and will continue to.”
“Parking was straightforward. Bus service was very good. Vehicle was found in same state it was left.
Side comment loose stones in the plane parking area is a bit worrying for chips so I park at the back.
Unfortunately once I got to the barrier to get out the machine informed me of a £150 additional bill!! I used the service button and explained. Then I was let out as there shouldn't have been any bill as I'd pre-booked and left plenty of time. Very strange and not ideal late at night.”
“Reasonably priced. Generally well signposted. Annoys me when some people can't park properly and end up taking up two spaces. Not the provider's fault, but could make it difficult if very busy”
“Sorry, disappointed this time! Paid for Mid Stay which is ideally placed to find barrier closed and machine out of action. Went to long stay to be informed I should only use mid stay!! I informed operator mid stay out of action so eventually got into long stay! Yes challenge getting out but!!
Seems problems with barrier ongoing!”
“Upon the return to FastPark we were prompted to pay an additional £25 on top of our £99 already paid for parking with no reason given and if we never paid we would not have received our keys from the safety box. This was bad enough but when we printed our ticket to get out of fast park we thought this was us done with the addition payments but when we then put the ticket in to get out of the next set of barriers we were charged an additional £7, again with no reason given. We will be using the FlyingScot next time.”
“We used the FastTrack parking. It’s so easy to use and so convenient when you return. Your car is right outside the door waiting for you. No need to remember where you parked. May be more expensive but worth it. Would highly recommend.”
