“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“First time as I have used them and it was first class. I was travelling alone and was a bit apprehensive but everything was so easy. Coming back my flight was delayed but when I went to collect the car it was there waiting on me. The whole area was well lit and I felt quite safe. That was what I was concerned about, being in a poorly lit carpark, on my own, very late at night. I need not have worried. Very happy with the service.”
“It was easy to find the correct carpark as there was plenty of signage. I had booked in advance (by far the cheaper option!) and the barrier lifted to allowed entry as soon as my registration plate was detected.
The carpark was extremely full when I arrived but I did eventually manage to find a spot. I made my way to the nearby bus stop and waited only 5 minutes or so before the free shuttle arrived to drop me off at the terminal.
Upon returning, things were equally smooth - I waited a short time for a bus to take me back to the carpark. Upon leaving, the barrier again lifted automatically once my registration plate was read.
Very easy, stress-free process and wouldn't definitely book again.”
“Excellent service as always and staff always helpful and on hand to assist.
I had a delay on my return flight and the staff very kindly deiced my car as I arrived around midnight and was extremely grateful especially with a young child. Thank you”
“My car was not in that condition when I left it at the parking lot. By using the Fast Park option and handing over my keys, I expected the vehicle to be properly secured under the responsibility of the parking staff. After submitting a complaint, I received an apology and was informed that they were unable to determine when the damage occurred. When entering the parking area, my car had no issues whatsoever. At this point, I am not sure if I will use the Fast Park service again, as I am not fully convinced it is a safe option for leaving a vehicle in your care.”
“I found this to be problem free and as I am disabled and hold a blue bag I was instructed to park in one of the disabled parking spaces which is aa short walk to fast park checking and to Ryanair checking. We are going to uses fast park again in June, the staff member are extremely helpful and you can check how to get to the fast park and use the service on line which is first class”
“I've parked at Edinburgh airport many times, this is the first time I have used the multi storey carpark, I found it must better, more convenient and easier to park.”
“Entry to the Fastpark was straightforward . Exit was another story, I had pre-paid and on time, I had to wait 20 min, as they had lost my key, then on yhe main exit I was charged an extra £7 to be released from the airport.”
“Great way to park right next to terminal (fast track) all staff very friendly and helpful, have a disabled wife and this was best service and easy to book and use , will certainly be using this in future, highly recommended fast track”
“First time I have used the air park and to be quite honest the experience wasn’t very good. Our flight was delayed and when we got back our keys were not ready. They didn’t know where our cars were and we had to wait in the freezing cold for about half an hour until they found our cars and brought them down to us.
We weren’t the only ones, it happened to quite a lot of people.
The experience has quite frankly put me off using the service again.”
“Our return flight was changed by the airline and I had completely forgotten to tell the FastPark (key drop off). I had put in the correct flight details but for the following day. I realised my error in not ringing as we landed in EDI. Either way, our car had been brought back early and was waiting for us close to the terminal. Two small kids and freezing weather - it was so handy. Would 100% use it going forwards. Thanks.”
