“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Fab parking space, really close to the terminal. Great price. Simple to access secure parking area, would definitely recommend. Exit could have been more clearly sign posted......”
“My name is Akinbode Akinniyi Jeremiah. I parked my vehicle at the Edinburgh Airport Terminal Refundable Car Park on the 15th of March 2025, between approximately 12:00 PM and 3:00 PM.
Upon my return on the 3rd of April 2025, I was deeply shocked and distressed to find that my car had been unlawfully accessed and significantly damaged during my absence. This experience has been incredibly upsetting, especially given that I entrusted the airport facility to ensure the safety of my vehicle.
I reported the incident immediately to both the airport customer care team and the police. The police promptly arrived at the scene, took photographs of the damage, and advised me to drive the vehicle home. They also instructed me to take the car to a garage for a full damage assessment and quotation, while they work on retrieving the relevant CCTV footage from the car park.
I am now contacting you to share photographic evidence of the damage and to ask for clear guidance on the next steps. I would greatly appreciate your urgent attention to this matter and any assistance you can provide in resolving it.
Thank you very much for your time and support.
Kind regards,
Akinbode Akinniyi Jeremiah”
“Brilliant service. Travelling solo. No hassle dropping off car right outside the terminal on leaving the country. It was close by when arriving back in the UK, sailed through the airport on route home. Will definitely use again. Worth the small extra cost. Book in advance for a better price.”
“Excellent service received. Staff are very helpful. Only problem we encountered was missing the way into the carpark. Went around the airport and ended up paying a £7 fee to get back to where we should have been.”
“The parking process is very straight forward. Go to the barrier, take your ticket and go find a space. However, be warned the camera doesn't always pick up your license plate perfectly. On my return I went to validate my ticket to exit only for the machine to try and charge me £200 for a 2 night stay. Luckily although it was nearly 8pm there was an assistant available to help. It turned out the camera mis-read the number plate, taking a G for C (its printed on your ticket so double check). The assistant fixed it all and I could exit thankfully without further charge but it could have been awkward if it was an unsocaible hour of the day/night. Also the fast track corridor from the multi-storey to security is longer than you would think and a bit of a maze!”
“The staff at Fast Park are a credit to you. Everyone friendly and helpful making the whole experience so easy and sleek. Huge thanks to the lady working on Wednesday night/ Thursday morning who offered to bring the car to the door for us because I was struggling with my walking! She went above and beyond to help and it was very much appreciated!”
“It was easy to park and walk to the airport didn't take that long but when I tried to get out of the car park I got a message saying that I have to pay £120 even when I booked it in advance and paid. Had to press the button to get help and get that resolved which caused unnecessary stressed.”
