“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Signage and directions to get into the multi-storey parking is not clear, leading to easy mistakes. I went through the drop off area first- $6 (pounds) gone.”
“Great place to leave your car when you travel.
Customer service is always friendly.
Only problem was when I came to collect my car, they were parked very close to one another and was hard to access my car.”
“Took the wrong turn for the car park initially so had no choice but to drive through the drop off area which cost me £6 to exit which is absolutely ridiculous”
“The parking overall is good, very easy to access and a straight line to the airport. The only issue i had was the fact i had pre booked the car park and on exit it was asking us for £180!!!
We used the help button on the machine and it was resolved but i don’t like how it wasn’t automatically picked up with our registration like it should have been.”
“Hi, my flight was a few hours delayed witch meant I was late getting back for my car, I was charged £25 because of this witch I though was a bit expensive”
“Having arrived from a pristine Helsinki airport out welcome to Edinburgh was a litter strewn car park. Ligistically it worked but first impressions for global visitors portray Edinburgh airport as a dump”
“The access to the parking area is well signposted and it is very easy to access the area but it is never clear where there are spaces available. This leads to a lot of poorly parked vehicles making access to certain areas a challenge. It would appear that there are more bookings taken than spaces available which is not a good thing .I had to use the overflow area which is quite a distance from the terminal.”
