“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Easy booking, online checkin and fast return collection system. Reasonable VFM in context of proximity to airport. Helpful staff on site to guide you through the processes if required.”
“Great setup, I will definitely use every time I fly from Edinburgh now.
One thing I think would make it even better if there were signs to show where the bus stops are located. It was dark and raining when we left and we were not able to see the bus stop until a bus pulled in and stopped.”
“Parking in multi storey very good although can be busy at times and may have difficulty finding spaces especially on the lower levels. I booked well in advance at a reasonable cost however when trying to book for about same time next year the price had more than DOUBLED from just over £90 to over £200 making it no longer financial viable for my use, so back to Taxis.
I did notice on my return that there where more spaces than normal in ALL levels so did wonder if the price increase is affecting the usage!!!”
“Good service, parking pretty near airport terminal, I was in the Long Stay Car Park, which I always think would benefit from a bus shuttle service. The signage is good and easy to navigate to the car park and then to the Terminal itself. The walk is hampered with large puddles at certain points, on both the roads and paths, when there is heavy rain, as it was when we returned. Whoever laid the tarmac, should have done a better job I think. Good competitive price, making it an easy choice. Will use again.”
“Easy to book online and simple enough to park. Mid stay a good distance from the airport for the price. Only downside was the lack of linkage from parking ticket to my online booking - trying to exit the car park showed I had a balance of £140 due but was fixed by ringing the attendant (would be better to have a more seamless process here)”
“When driving up to the barriers the sign post for pre booked multi story was confusing. Comes up at barriers and not clear sign posting. Had to reverse and call buzzer to ask for help.
Also when driving up to the barriers having to take a ticket even though booked in advance - so not clear if license plate recognition would work or not.”
