“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“I booked my parking place on Saturday (booking reference ZOWKXX7JL) and paid. Then when I came to leave the car park on Tuesday night - as planned - I was billed for £115 in order to get out. I had booked to stay until 23:30 - and my ticket says it billed me at 22:41. Perhaps this is all part of an ellaborate April fools joke?
I'm not impressed. How do I get my money back?”
“Utter shambles, there were NO places available anywhere within 200 metres of the terminal. Had to park in a hatched area nowhere near the terminal and to add insult to injury the ticket machine would not accept my receipt. Not impressed considering it was almost £100 for 7 days.”
“I've used the parking several times now this year and each time has been great.
Most recently I was stopped at the barrier as my ticket didn't register I had prepaid and after pressing the help button, my call was answered and amended within minutes. Great service.”
“Very easy to find and easy parking within walking distance to the airport. If you have any queries there is someone on the end of the phone. I will use Edinburgh Airport Parking again.”
“Scored 5 but something is wrong with yours barriers. I was rush for my plain but all barriers wasn't working properly and I have to wait like 20 min. 20 minutes at the airport is a lot. Good for us security check was so quick and we mange for our plain no problem”
“I have used the airport parking many times and have never had a problem, the last time though when I tried to exit, I put my ticket in the machine to be told I had to pay over £200, which was a shock as I had pre paid and was within my times. I spoke to an assistant via the exit barrier, who said it looked like my reg was not picked up on entering car park, fortunately he was able to resolve this and let me exit. It was still a bit of a shock to come back to.”
“Booked online in advance.
Went in parked no problem- great location etc
Tried to leave and had to pay again!
Apparently it didn’t recognise out number plate even though it was exactly as was in the booking!
So we ended up having to pay twice ! £40 to pay for 2 hours parking to drop our daughter off with her football team.”
“Not enough space to write everything wrong about Edinburgh airport! Poor facilities and seating. Chaotic boarding and even worse on arrival. The person driving the steps didn't appear to know what they were doing. Passport control was an absolute nightmare. If I have any friends coming to the UK i will advise them to travel to another airport and use other transportation to Edinburgh!”
“My first experience using the fastpark. I will definitely use in the future for the easiness of getting your car back to exit the airport. £60 for one week seemed reasonable too.”
