“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Serious hassle encountered entering and exiting the multi storey car park.
It transpires that the automatic number plate recogniton equipment incorrectly read my number plate.
Instead of reading 1 RMU it read it as I RMU.
At the end of my 3 day stay I was presented with a demand for £260 despite having prepaid £79.
Having gone to some trouble to get my travel arrangements in place, the issue above was unacceptable.”
“First time I have used this fast park, parking and it was definitely a pleasure to behold. The system is simple and straightforward to use and any problems I had or concern on what to do were explained clearly by the on-site attendant. I will definitely use again. Only comment I would make is I used this parking because my wife needs special assistance and this is perfect for that being the closest to the arrival and departure doors. Problem was using the free 1 hour parking on the previous night to check in luggage at early bird Jet 2. This car park is at least 800 yds away from their check in and no wheelchairs were available. I was not sure if I could take the car down to the exit gate area at the fast park booth as one way system. Can you advise.”
“I can highly recommend Fast Park!
Simple to book, check in online and arrive at the airport not worried about parking. The staff are always welcoming, friendly and helpful. Thank you.”
“On arrival (at 4am) staff were very helpful, smiling and friendly, wishing us an enjoyable trip. The process was smooth and efficient.
When we returned to pick up our car, (at 16.00) the waiting area was busy, cold, windy and queues meant standing in the rain. Signage to explain key collection is not clear: do you put the bar code into the slot, or where the red light is? Nearly everyone had to have 2 or 3 goes to get it right, meaning the queue moved slowly. Our car was parked a very long way from the collection point. Is there some way to indicate when booking that a closer location would be helpful for those with mobility restrictions?
Once in the car, exit was very smooth.
So arrival 5 stars, pick up 3.”
“Easy to book. Simple to use, with staff on hand to help if needed. On my return the car was parked and I was on my way within two minutes. Used this service before and will use fast park again in the future.”
“The parking process was simple and went smoothly. The bus arrived at reasonable intervals and it was easy to find again coming back from the airport. The bus drivers were also pleasant and helpful.
The bus stops within the parking aren't in very helpful locations. Wherever you get off there seems to be quite a hike to the majority of cars. Additional stops would be helpful.”
“Absolutely no issues whatsoever. Very easy to get to, busy car park but plenty spaces available. Buses run frequently to the terminal. Will definitely use again.”
“Easy to find at airport and was directed easily to a parking lane. Very short walk from car with our luggage to the check in point and terminal. Easy pick up on return and quickly on the road heading home is always a plus.”
