“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“The service is excellent - not cheap but very good. If you could have arranged protection against frozen windscreens last night it would
have prevented an uncomfortable 20 minutes
In the car park. I also had a problem getting
past the barrier - but the response on
pressing the help button was friendly and
instant.”
“Barrier did not recognize online booking (booked for 21-24 November, £29.99, booking made 15 Sept) either on entry or exit, where an outstanding price of £145 was requested. Both entry and exit required assistance from operator. The problem was resolved satisfactorily but no reason was given for error.
Have used car park before with no problems.
Exit signage could be improved across the car park”
“EXCELLENT SERVICE STAFF EXTREMELY HELPFULL AND FREINDLY ALWAYS SOMONE THERE TO SUPPORT I CAN ONLY RECOMEND THIS SERVICE IV USED IT SEVERAL TIMES THANK YOU AGAIN TO ALL THE STAFF WHO SHOW HUGE INTEREST IN SUPPORTING CUSTOMERS AND ATTEND TO CUSTOMERS NEED STRAIGHT AWAY NO WAITING VERY PROFESSIONAL 10 STARS FROM ME”
“Have parked here several times - ran into an issue with the camera not registering my booking. But the gentleman on the intercom system attended to the issue immediately and it was resolved in seconds.”
“The car park itself and walking to and from the terminal is fine. However, the signage to this carpark is lacking and confusing. Despite using this several times, it's always difficult to see the signs as there are several other carparks in the same vicinity so it's easy to go into the wrong carpark. Also signage is not lit up so it's difficult to see in the dark. If signage was improved, I would give it 5 stars.”
“I love parking in the fast parking lot. Everything is done smoothly from start to finish . Drop your car off , register your details , get your ticket and then on return journey , scan the ticket pick up your keys and go to your car . Boom so smoothly done and so easy . Never park anywhere else now . We were out of the airport terminal within 5 minutes once we got our car .”
“excellent service, good value for money. Only problem was I entered the car park to make use of the twilight luggage drop off, for which you advertise 1 hrs free parking but when I tried to exit the machine asked for £8. Got it sorted by the assistance button but you may consider updating your system.”
“Fast park so easy to book and use . Easy access well signposted . Staff friendly and efficient.Car keys very secure easy to access on your return . All in all a very efficient operation . Highly recommend you give it a try”
“Very convenient, tried to extend as I was delayed but there was a generous buffer so no need. I wish a few other airports were as good - well done and thank you.”
“Parking process is fine, but having returned to Edinburgh Airport having experienced several other airports around the world - it is depressing , scruffy, slovenly staffed,,bad attitude to customers and overall a national embarrassment”
“Fast park parking booking was a simple process that allowed pre arrival check in to speed up arrival process. Close to the terminal and a great price 👍”
“Have used twice and both times the exit machine has told me I needed to pay £340 (this time) and £260 (October 2024). Had to contact a person at the machine to check my booking and the fact that I had paid for my week so no extra charge. This is not good and puts people off parking again!!!”
