“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Having prepaid for parking, on our return a week later we were surprised to find that the prepaid ticket was invalid and the gate was trying to charge £180. The intercom on the barrier did not work which meant the difficulties of having to reverse back through a queue and try the next barrier.
It appears that several others were having the same issue and when it came to my turn to explain the difficulties, despite several others obviously having had the same difficulty, the attendant did not appreciate that there may be a fault in the system.
Cheap parking but at a price....!”
“Fast park is my favourite thing about Edinburgh airport. It’s so easy to arrange, a great price and you can’t get closer to checkin (my least favourite part). Even better than ease of arriving is the ease and swiftness of getting back to the car after a long haul flight.”
“Plane Parking a great option for price and convenience (keep your keys). Buses weren't running this time but private transfer minibuses picked up/dropped off instead so all good.”
“not good at all, what is this taxi stuff and where is your bus company? why is there no one to talk to on the phone? I called while waiting for the taxi, no one knew what was going on so i just needed to hope someone would show up to take me to the airport
not to mention, for the 10000th time your automatic number plate cameras did not work so i needed to call for help upon exiting.
why is your service getting more expensive and worse?”
“No problems at all, shuttle to the airport ran like clock work we had a 5 hour delay home, they had a minibus waiting on us to collect the car.
Would use again.”
“Easy booking, online checkin and fast return collection system. Reasonable VFM in context of proximity to airport. Helpful staff on site to guide you through the processes if required.”
