Edinburgh Airport Parking have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great, reliable service. Excellent price. Will use again.
”
- Jemma Landels
“
1st time user. Man very helpful at computer desk x made it so easy. Coming back scanned barcode x straight away box lit up x opened with my keys x where to find car. All in so easy xxreasonable price. Definitely use again
”
- Stephen Deeney
“
Simple! …….. that’s really it!
Finding Fast track is simple, parking car is simple, dropping keys is simple, collecting keys is simple, finding car and heading home is simple!
The whole process from booking to collecting on return couldn’t have been easier, more convenient and a reasonable price too I felt, so I’ll only ever do Fast track when flying from Edinburgh now! ……. Simple! 😉
”
- Craig Gauld
“
Excellent, easy booking.
Easy parking. Fast pick up and delivery to airport.
Recommend and fair priced
”
- John Byrne
“
Staff that are on hand are VERY helpful and the key delivery on arrival is a perfect process.
”
- Janette Strike
“
Delivery and collection of the car made without any problems or delays.
”
- Ian Hutchison
“
Arrival was very good and depositing of keys etc very good
We had to cut our holiday short due to ill health of a child so car was away for 48 hrs instead of the 7 days originally planned
Contacting the car park from abroad was easy and changing the booking so as we had our car back for our return was excellent
However when we looked at trying to regain some of the cost from the original days paid for, we were told a very blunt no ……
Happy to take money so so happy to refund
Ronnie
”
- Ronald Blair
“
Flight was cancelled on day and no refund was granted. Poor
”
- Ashley Kelty
“
I booked parking in the mid-stay refundable car park.
”
- Diane Wailes
“
Great service and great staff
”
- Ian McIntosh
“
Excellent, efficient and friendly service
.
”
- David Swain
“
Great service as always
”
- Dawid Majewski