Edinburgh Airport Parking have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Everything was simple and price was very good
”
- Marcin Kitowski
“
I'd have preferred to have something at the entrance or on the parking ticket acknowledging that this was pre-booked and at the original price already paid.
”
- Brian Forrester
“
Excellent service. Very straightforward, no waiting and half the price of other parking options. Definitely will use again.
”
- Mark Boyle
“
Excellent, easy booking.
Easy parking. Fast pick up and delivery to airport.
Recommend and fair priced
”
- John Byrne
“
Staff that are on hand are VERY helpful and the key delivery on arrival is a perfect process.
”
- Janette Strike
“
Delivery and collection of the car made without any problems or delays.
”
- Ian Hutchison
“
Arrival was very good and depositing of keys etc very good
We had to cut our holiday short due to ill health of a child so car was away for 48 hrs instead of the 7 days originally planned
Contacting the car park from abroad was easy and changing the booking so as we had our car back for our return was excellent
However when we looked at trying to regain some of the cost from the original days paid for, we were told a very blunt no ……
Happy to take money so so happy to refund
Ronnie
”
- Ronald Blair
“
Flight was cancelled on day and no refund was granted. Poor
”
- Ashley Kelty
“
I booked parking in the mid-stay refundable car park.
”
- Diane Wailes
“
Really good service and efficient. We were wondering at what point to charge the car to get back to Inverness after our holiday but that fast park right beside the terminal which has your car charged for you when you come back is great!
”
- George Macleod
“
Seemless drop off and return, Staff were on hand both at drop off and pick up at 2am!! to make sure we got our keys. I would highly recommend using this service as drop off is right by the door less than a 2 minute walk. On return the car was parked with space to get in and to load our suitcases easily.
”
- David Sinclair
“
Excellent service!
”
- Anonymous