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Edinburgh Airport Parking Reviews

4.4 Rating 99,850 Reviews
B
Happiness Grade

Edinburgh Airport Parking have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.

A

Price - Excellent

96.39%
Industry Average
Convenient, good price, leeway with arrival/departure times.
- Robert McCance
First class convenient service at a reasonable price
- Linda Mitchell
Always use Fastpark, so easy to use, close to the terminal and very reasonable price, especially if you book in advance. Excellent.
- John Wyse
A

Delivery - Fast

100.00%
Industry Average
Delivery very simple Key delivery great with great support throughout Pick up brilliant It will be my number one parking if pricing is competitive
- John Vernon
So convenient - great pricing - clear informationn delivery and helpful staff - the whole process was seamless - highly recommended.
- Andrew McCluskey
Excellent, easy booking. Easy parking. Fast pick up and delivery to airport. Recommend and fair priced
- John Byrne
F

Returns Process - Difficult

33.33%
Industry Average
First bus full, forced to wait for a second, expecting another to come quicker however the bus returns and it was the same driver.
- Cara Cunningham
Long stay parking - good value and not really that far from terminal with clear signposting. However, there are no trolley returns in this car park, spaces were quite hard to find with cars parked all over the place and outside marked bays. There was also quite a lot of litter/debris about.
- Anonymous
' As you monitor flight arrivals, I would have expected the airport's offer to similarly recognise delayed returns arising from circumstances beyond the control of your customers.
- James Duffy
C-

Refunds - Average

56.00%
Industry Average
I didn’t use car park as my car broke down day before coming and when I tried to cancel for refund it wouldn’t let me so £130 down the drain
- Kimberley Stevenson
Parked up fine and then later on, my flight got cancelled. Returned to my car after 4 hours. Small print says I’m not eligible for a refund. Second kick in the teeth. Now I keep getting emails pestering me to submit review, this continually reminding me of my rotten time and bad luck at Edinburgh Airport.
- Alex Taylor
I have these questions: Why did this happen? What was I to do when issued with the wrong card? Do I get a refund, as I paid more that multistorey? Seeking answers to these questions is test as to whether you really do care about your customers.
- David Hope
97.08%
Industry Average
Easy to find and park, the bus to the airport was there on time for both journeys. Great service
- Lesley-anne Docherty
Simple hassle free parking. Just roll up and let it photograph your car. Park in the lane assigned by the attendant and check in and hand over your keys. Simple easy to follow instructions. In return scan the barcode on your ticked, collect your keys from the locker and off you go. Will 100% be using this service again and would absolutely recommend this
- James MacRae
Never an issue used this service a few times now to date everything as hoped Plenty of spaces , bus runs frequently.
- Ricky McFarlane