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Edinburgh Airport Parking Reviews

4.4 Rating 89,253 Reviews
A-
Happiness Grade

Edinburgh Airport Parking have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their returns process.

A

Price - Excellent

92.67%
Industry Average
Fast parking - absolutely first class service at a competitive price
- Graham Coates
Great service, reasonable price, had a problem with the licence plate recognition on entry but was dealt with straight away even at 3am in the morning!
- Conor Davis
Excellent onsite parking. Short walk to the terminal and well laid out secure site. Price seems to vary, not always the cheapest but convenient and worth the peace of mind.
- John Mclean
A

Delivery - Fast

100.00%
Industry Average
Excellent, easy booking. Easy parking. Fast pick up and delivery to airport. Recommend and fair priced
- John Byrne
Staff that are on hand are VERY helpful and the key delivery on arrival is a perfect process.
- Janette Strike
Delivery and collection of the car made without any problems or delays.
- Ian Hutchison
D
50.00%
Industry Average
Long stay parking - good value and not really that far from terminal with clear signposting. However, there are no trolley returns in this car park, spaces were quite hard to find with cars parked all over the place and outside marked bays. There was also quite a lot of litter/debris about.
- Anonymous
' As you monitor flight arrivals, I would have expected the airport's offer to similarly recognise delayed returns arising from circumstances beyond the control of your customers.
- James Duffy
Sometimes it is difficuilt to find a space but this time it took me over 10 mins to find an available parking space, section K which is furthest away from the exit gate to enter Mid Stay car park for walk to terminal building! Cars where parked on horizontal white lines, double yellow lines, on corners and on raised paved areas, why?! Starting to think this car park over books then leaves it to drivers to park where ever they like! What happens to cars parked illegally, are they uplifted and owners then have an extra cost on returning or are they left where they are until owner returns? Dont know if I'll use any of Edinburgh Airports Car Parks again.
- Anonymous
B-

Refunds - Average

66.67%
Industry Average
Multi-storey worked very well-5 stars but we only parked there last minute as we were in danger of missing our flight. Fastpark, where we were booked, was chaotic with no spaces left in drop off lanes. We waited 30 mins in queue then rebooked multi-storey and just made flight. Have received no email, apology or refund
- LORNA NIVEN
Very easy to book and easy to access multiple storey. 5 fast track passes included with our booking. Was an issue with changing my reg and ended up paying twice. Robert in Customer Services arranged for a refund. Excellent customer service. Cost of parking for Fri to to Sun was less than return taxi fare so definitely recommend.
- Catherine Cooney
I extended my Fastpark stay and paid the extra at the terminal, I had to pay again to recover my keys, I got in touch when I got home and Matthew has arranged a refund within 5 working days so it ended ok in the end, all good otherwise.
- Keith Perryman
96.33%
Industry Average
Fast parking - absolutely first class service at a competitive price
- Graham Coates
Everything great....only never got a ticket on Entry (parking pre booked, Gate open automaticly)so could Not leave without calling the service on the Gate. Service was great and very helpfull 👍👍👍I defo going to use IT again
- Karol Kupiec
Great service, reasonable price, had a problem with the licence plate recognition on entry but was dealt with straight away even at 3am in the morning!
- Conor Davis