Edinburgh Airport Parking have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Fast park parking booking was a simple process that allowed pre arrival check in to speed up arrival process. Close to the terminal and a great price 👍
”
- Paul Robson
“
Good transfers, easy hassle free with decent price
”
- Ellen Anderson
“
Excellent service, nice drivers, no long wait and plenty spaces. Great price!
Happy customer will continue to use your service
”
- Mary Ann Gray
“
Excellent, easy booking.
Easy parking. Fast pick up and delivery to airport.
Recommend and fair priced
”
- John Byrne
“
Staff that are on hand are VERY helpful and the key delivery on arrival is a perfect process.
”
- Janette Strike
“
Delivery and collection of the car made without any problems or delays.
”
- Ian Hutchison
“
I paid for the parking but never used it. Can I get a refund?
”
- Piet Steijnberg
“
Arrival was very good and depositing of keys etc very good
We had to cut our holiday short due to ill health of a child so car was away for 48 hrs instead of the 7 days originally planned
Contacting the car park from abroad was easy and changing the booking so as we had our car back for our return was excellent
However when we looked at trying to regain some of the cost from the original days paid for, we were told a very blunt no ……
Happy to take money so so happy to refund
Ronnie
”
- Ronald Blair
“
Flight was cancelled on day and no refund was granted. Poor
”
- Ashley Kelty
“
excellent service, good value for money. Only problem was I entered the car park to make use of the twilight luggage drop off, for which you advertise 1 hrs free parking but when I tried to exit the machine asked for £8. Got it sorted by the assistance button but you may consider updating your system.
”
- Robert Davie
“
Fantastic service, would definitely use again, staff were very friendly and helpful
”
- Anonymous
“
2nd time we have used the company and again wow what a excellent service we won't go passed yous now and no hanging about etc when returning xx
”
- ANGELA WATSON