Edinburgh Airport Parking have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Great parking. Car not recognised by recognition system on entry and exit. Carpark ticket not recognised by machine on exit. Had to ask for help from exit barrier employee who made us feel like we were annoying him. Not needed after coming off an 8 hour flight. Would use again due to the price,location and size of spaces.
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- Anonymous
“
Only need a few hours drop off but new to area so pre booked cheapest official carpark in reasonable walk to Airport terminal. All good, found a space and parked up. Spaces are quite narrow so be aware if using a wider vehicle. Upon exiting car park barrier opened up automatically. Couldn't ask for more other than price on such a short duration. For longer stays would be good. Recommend.
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- Steve Rice
“
First time using Fast Park and it mostly went without a hitch. Check in was simple and quick. Walk to terminal is about 2 minutes. Retrieving car on coming home was quick and simple. Price was very reasonable. My only gripe was that my car was absolutely filthy on return. No idea where it had been stored but it was blotchy and dusty. I’ve parked at various car parks at Edinburgh Airport many times but and mever experienced this before.
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- Eric Scott
“
Excellent, easy booking.
Easy parking. Fast pick up and delivery to airport.
Recommend and fair priced
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- John Byrne
“
Staff that are on hand are VERY helpful and the key delivery on arrival is a perfect process.
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- Janette Strike
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Delivery and collection of the car made without any problems or delays.
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- Ian Hutchison
“
When i went onto the carpark FAQ's it made no mention of 'what if I cancel the booking' but instead made me pour over all the terms and conditions to realise I was too late for a refund on my refundable parking.
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- Neal MacPherson
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Prebooked Long stay but Car Reg not recognised by ANPR, so pull up to exit and get charged full whack for the day. Lodged a complaint for refund and no response. Disappointing sort your cameras out...
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- Gordon Florence
“
Very bad. I already purchased parking 24 pound.again it's charged at the location 20 pound. I couldn't get the refund
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- Athira Minimol
“
It is a great service, thank you.
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- Colleen Kennedy
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First time using this service was straight forward and no problems will definitely be using in future
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- Garry Jackson
“
Good service. Buses were running well. Did not wait long until the bus arrived.
The only problem we had was when exiting the card issued when inserted stated that we were due £180! We had booked parking in advance and was all paid. We had to ask for assistance. Explained to assistant who then raised barrier. This also happened to our friends we went on holiday with.
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- Yvonne Ross