Edinburgh Airport Parking Reviews

4.36 Rating 34,015 Reviews
B-
Happiness Grade
Read Edinburgh Airport Parking Reviews
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Phone:

01313576337

Email:

parkingfeedback@edinburghairport.com

Location:

Edinburgh Airport

Edinburgh Airport Parking have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.

A

Price - Excellent

93.38%
Industry Average
Worked well and very well priced.
- Simon
Very good service, ideally located for terminal. No hassle and reasonably priced.
- Anonymous
Easy to book online and knowing where you will park and that there is space available is so reassuring. The bus was regular with very helpful staff. Unfortunately when I came to exit the car park it requested I pay again- a particularly high price. However the call button had a helpful gentleman who resolved this easily for me
- Bez
F

Refunds - Difficult

32.00%
Industry Average
Due to Flybe going into administration I no longer needed parking. Edinburgh Airport Parking would not refund what I had paid or give a credit / voucher to use on future parking which I feel is poor.
- Anonymous
Booking in and parking all went smoothly as did the car collection at the end of the period. HOWEVER we were charged an extra £5 to get out of the car park. This has been claimed and accepted for a refund but there has been nothing received. I have already had one follow up phone call with no result
- Anonymous
How is this justified, and also looking at the website they state £33 for up to 4 days! I am writing to the airport parking and asking for a part refund as the charges were not displayed.
- Judy Barrow
94.40%
Industry Average
Easy to use, good value, glad we used the service!
- Alex
We booked online in advance, yet the car wasn't recognised automatically and we had to call customer service who couldn't find our reservation despite all the details provided. Not flawless by any means. The bus shuttle was ok and so was the parking space.
- Veronika
Great service.
- Neil