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Edinburgh Airport Parking Reviews

4.4 Rating 86,876 Reviews
B
Happiness Grade

Edinburgh Airport Parking have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.

A

Price - Excellent

92.79%
Industry Average
First class and super easy peasy drop off and drive away. Was always a Flying Scot guy but not now as this is much closer and price the same or less
- Norman Lynch
Surprisingly efficient and great value – I usually choose a different parking option at Edinburgh Airport, but this time Fast Park offered such a competitive price I gave it a try. I'm glad I did – the service was smooth, quick, and hassle-free. Would definitely use again!
- Claire Cunningham
Easy to access. Easy to exit. Great price.
- Anonymous
A

Delivery - Fast

100.00%
Industry Average
Staff that are on hand are VERY helpful and the key delivery on arrival is a perfect process.
- Janette Strike
Delivery and collection of the car made without any problems or delays.
- Ian Hutchison
Great service, quick delivery
- Larisa Lebedeva
D
50.00%
Industry Average
Long stay parking - good value and not really that far from terminal with clear signposting. However, there are no trolley returns in this car park, spaces were quite hard to find with cars parked all over the place and outside marked bays. There was also quite a lot of litter/debris about.
- Anonymous
' As you monitor flight arrivals, I would have expected the airport's offer to similarly recognise delayed returns arising from circumstances beyond the control of your customers.
- James Duffy
Sometimes it is difficuilt to find a space but this time it took me over 10 mins to find an available parking space, section K which is furthest away from the exit gate to enter Mid Stay car park for walk to terminal building! Cars where parked on horizontal white lines, double yellow lines, on corners and on raised paved areas, why?! Starting to think this car park over books then leaves it to drivers to park where ever they like! What happens to cars parked illegally, are they uplifted and owners then have an extra cost on returning or are they left where they are until owner returns? Dont know if I'll use any of Edinburgh Airports Car Parks again.
- Anonymous
D

Refunds - Average

54.55%
Industry Average
I was able to retrieve the earlier booking via an email, and Emma from customer services has processed a refund.
- Austen Mcdonach
Shocking con this parking was!! We paid £59-99 when we booked online. On returning to pick up our car after 6 days away the Exit ticket machine said we had to pay£170 by CREDIT CARD !!WE did because the barrier would not let us out!!Car parking cost more than flights........ridiculous!!!!We need a refund.
- Sunny Humphreys
The 24hr window for refund is too short as flights usually get delayed at the last moment… I booked from 8-9.30am as the flight i was expecting was to land at 7am but it ended up landing at 9.30am so i wasn’t able to be there early. Arrived at 9.30, left within 1,5hrs but still got penalised with an extra payment of 24£.
- Anonymous
96.21%
Industry Average
Otherwise good service feom helpful staff.
- Brian McGraw
Brilliant service, always staff available to help. Wouldn't use any other parking than Fast Park.
- Pamela Hislop
Great service as always. Although it was busy when we arrived we got through quickly and there were plenty of staff on hand to help.
- Irene Munro