Edinburgh Airport Parking Reviews

4.35 Rating 34,210 Reviews
B-
Happiness Grade
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Phone:

01313576337

Email:

parkingfeedback@edinburghairport.com

Location:

Edinburgh Airport

Edinburgh Airport Parking have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.

A

Price - Excellent

92.06%
Industry Average
Good price and location
- Anonymous
We parked at multi storey for a trip to Bucharest and fast track was included in price. Easy car park to use and well signposted.
- David
Good service and response to covid 19. On the downside prices have gone up alot in the last 2 years.
- Kenneth
F

Refunds - Difficult

33.33%
Industry Average
As previous review , not happy about no refund. Refund preferable. Advised to key in booking ref, and future dates not required. Dates can not be removed from the booking screen, keyed in my ref. Can’t see any voucher . As with other reviewers, where are these vouchers ??? HELP PLEASE How do you get a voucher, if that all that’s on offer.
- Ann
I phoned to cancel parking and was told NO refund as was a no refund booking.
- Norman
Non flexible parking, flight cancelled , voucher offered towards my next parking, which I need to put dates in for just now ??? Who has plans just now? Edinburgh Airport should be giving refunds. Not good Management. Stop ripping us off. I have used their parking for many years and on three occasions for a month at a time. Refund and restore good customer service, or loose loyal customers.
- Ann
93.79%
Industry Average
Excellent car park and service. Will use again.
- Barry
Great customer service
- Byron
Good service, but in situation of covid 19 no proper discount for people which stuck outside UK and must extend parking
- Pawel