Edinburgh Airport Parking have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Close to the Airport, which we like, our car has always been safe there, so far, and we will continue to park there if the price is right, 👍.
”
- Sarah Leckie
“
Great price for mid stay carpark. Easy to find and get into. Only problem was when we went to leave after our 5 nights away and the barrier machine said we owed £200! Thankfully someone was on the end of the buzzer and sorted us out.
”
- Karin Greevy
“
Reasonable price easy to use although wasn’t as easy to find our entrance back as had to walk in the route the cars go and the door was shut for maintenance I think and no fire exit open. Loved fast track security
”
- Shannon Davie
“
This was a fantastic experience. Easy to find, quick and easy to park, lovely lady helping us out on delivery of keys in Fast Park, quick and easy to pick up and get home quickly .... Cannot thank you enough!
”
- Andrew Hamilton
“
Everything was great...very easy delivery and collection. Very well situated.
Only slight issue is the mess left on my key card from the sticky label!
”
- Aileen Brannan
“
Quick delivery and collection of car. Very helpful staff. Just don't know why I paid £6 on way out.
”
- Piotr Czepkowski
“
On return tried to access the multistory car park, but it was fenced off. There was no sign to indicate how we could access the car park. Disgraceful considering how much we paid to park there. After discussing with others we decided only a long walk was way in. Refund?
”
- Robert Fraser
“
Terrible I went to the right car park and was charged £150 upon leaving after having booked and paid £40 in advance. I would like to ask for a refund however there is no place that I can see to do this on the Airport website. This is very disappointing. I would not choose to fly from Edinburgh airport again because of this.
”
- Gillian Veitch
“
I absolutely do not recommend this parking! If your flight gets canceled over the weekend, you have no way to cancel your reservation or get a refund.
”
- Przemek Rogoza
“
Excellent service easy to drop off car and easy to find car after holiday
”
- Brian Mcdougall
“
Really easy to get to - great service
I had 2 large bags and was travelling alone but the short distance made it easy. Just struggled to find key drinking the way back from arrivals as couldn’t find the sign.
”
- Suzanne Hinton
“
Excellent service. The bus was on time and very clean.
”
- Tsungai Chivhere
