Edinburgh Airport Parking have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Reasonable value and service.
Make sure you have a good note of where your car is, as it’s not numbered spaces (not obvious in the dark anyway)
Buses seemed frequent enough. Would consider again if it remains a competitive price.
”
- Anonymous
“
When the price is right this is the best place to park - just seamless and such friendly staff !!
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- Shona Bowman
“
The parking was easy to find, a very reasonable price and the terminal bus was there as soon as we came out of the airport and only 5 minutes from the terminal. A very good experience.
”
- Anonymous
“
Excellent, easy booking.
Easy parking. Fast pick up and delivery to airport.
Recommend and fair priced
”
- John Byrne
“
Staff that are on hand are VERY helpful and the key delivery on arrival is a perfect process.
”
- Janette Strike
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Delivery and collection of the car made without any problems or delays.
”
- Ian Hutchison
“
I have booked u with you many a time but unfortunately I made a genuine mistake of in putting my arrival at 16.00 hours instead of 06.00 hours in which I was charged £25 extra for 10 hours mistake I made hopefully you can refund this which was a genuine error and feel the cost is extremely high I. Am a pensioner and money is tight
”
- James Hutchison
“
I contacted you to cancel this booking because Ryanair cancelled our flights no one replied to me
Mrs E Holmes car EL17EPH was booked for the 30th Nov 2025 I contacted you on the 28th to say cancel booking no one replied.
I wanted my refund
”
- ELIZABETH Holmes
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I paid for the parking but never used it. Can I get a refund?
”
- Piet Steijnberg
“
Used Fastpark for first time at Edinburgh Airport. Used their Express online check in and was so easy. Arrived, parked car and left keys and off we went. When we arrived home scanned our receipt, got the keys which had a label detailing exact parking space. Picked up the car and off we went….all done within 5 minutes. Would definitely use this service again.
”
- Lynne McIlhargey
“
Overall a disappointing experience. Easy entrance and staff available to help. On return car was badly parked and passenger could not access until car was pulled forward. Radio had been messed with and an obscure station was playing at high volume. On exit the second barrier did not open automatically so had to call for help to exit. Have used service previously and most of the negatives occured previously so issue not a one off.
”
- Alan Gibson
“
Reasonable value and service.
Make sure you have a good note of where your car is, as it’s not numbered spaces (not obvious in the dark anyway)
Buses seemed frequent enough. Would consider again if it remains a competitive price.
”
- Anonymous