“Signage and exit route feels a bit like a low rent maze experience. Arrival seems more complicated than necessary. Glasgow is much simpler. Drive up. Hand over keys. Leave.”
“We used Fastpark, which was quick and easy dropping the car off. Staff on hand to keep me right when parking up close to the terminal. Not so straightforward coming back. People were scanning tickets and taking their keys from individual boxes but I scanned my ticket which said to go to the office. Luckily even at midnight there was a member of staff on hand as the office isn't clearly signposted, tucked away behind a set of doors. I was told there were no bays for my car so it had been parked further away. We waited while another member of staff went to bring our car round to us. Probably quicker than wandering around a car park trying to find where I'd left it, but not the quick and easy experience I was sold.”
“Unfortunately when we turned up to leave we were presented with a £175 charge on the screen despite having prepaid. The operator did check for us and the barrier opened thankfully .There was no explanation given as to why there was an issue and I am stressed and constantly checking incase a charge now appears on my card.”
“Sat Nav route was wrong and took us to the back of the airport, which added a good 30mins on to our travel time. Straight ahead at the barrier is a parking area but it is a dead end so you have to reverse out. Not designed very well.
Otherwise it was good value for money.”
“You go trough a car scanner when you go in to check any faults on the car but when u leave you don’t go trough it 🧐 so what if I got a scratch or dent from when my car was parked .
And someone who drove my car played with my sound system and changed all channels”
“The parking was superb and would recommend. Would note the price has doubled from two years ago. In fact it went up by 50% from this booking in August to my next one only a month later at the end of September. Decided not fly fro Edinburgh next August on this basis”
“Initially I thought it was an excellent service, friendly and helpul staff but on getting my car home I discovered paint damage (chip) on the rear drivers side door as well as a small scratch in the same area. The car is only weeks old and hasnt been left in any other car park to this point.”
“Once in the multi-story it was fine, however on the road signage was really poor, confusing as to where the multi-story parking entrance was and badly illuminated. Must be awful for those there for first time.
Also while walking back to the car after our holiday, the multi-story was signed to walk left, the main entrance was to the right.”
“Easy access and helpfull staffon arrival. This was let down by settings in the vehicle been altered, we assume by the team that move to storage,my phone details removed,so no longer paired, other phones added. A/C left full on and radio station changed. Wiper/headlamp settings also changed. We arrived late at night and had a quick check of the exterior, only the next day at home did we find some damage to an alloy.
It”
“Im usually a big fan of the parking options at the airport but on two occasions now using the terminal parking when I’ve gone to the exit barrier it’s prompted me for payment this time £180 on a pre paid booking. It’s been fixed quickly on both occasions using the intercom at the exit barrier but given it’s happened to me twice now it suggests there’s a problem with the system somewhere.”
“The long stay car park is not well signposted from the terminal. We ended up in completely the wrong place trying to avoid cars and no pavements to walk on!”
“Raving expensive. People parking all over the place as there aren’t enough parking spaces. Is this greed, a poor algorithm that can’t work out bookings v’s capacity. As this is a main hub for people travelling internationally from the Scottish capital, invariably people are coming from poorly served (public transport) parts of Scotland. So this ought to be priced accordingly - as a service. This is a tax on connectivity that leaves you with a bad taste in your mouth. Get a grip stop being so greedy and price your parking better. To give this context, I rent student accommodation cheaper than this!! except your parking spaces don’t have a microwave, a comfy bed or inclusive WiFi!”
“It is great in comparison to Glasgow Airport for the
Terminal car park ( Glasgow seem’s to be forcing
Everyone to Valet parking ) as you cannot book more than a week ….
BUT every time you try to exit the car park having
Pre paid you always have a prolonged hassle trying to get out the parking… as neither number plate recognisable cameras or your ticket will not work…. You have to contact an attendant and validate you have prepaid before they will let you
Out ….. terrible experience”
“Parking and booking at Edinburgh airport is very easy, however over the last few months of booking I never get a confirmation email, my bookings come and go on the app and when I arrive it is not recognising the car registration. The rectify it quickly but a pain each time you have to challenge the fee and wait until they confirm your booking.”
“If this was a review just about fast park it’d be 5 stars . Fast Park is excellent, easy to use and reasonably priced, in fact fairly priced. I just wish you would understand that public opinion is against you with regards the extortionate and unfair drop off / pick up charges. Please don’t use the excuse about wishing to encourage others to use public shared transport either, we know it’s to generate profit from a captive audience. Roads to enter car park are now pot holed.”
“Systems were down when we entered thr car park having pre paid. On coming out and into traffic carnage, I was presented with a charge of £280 odd pounds for parking. Got through the barrier without payment having used the intercom but didn’t need the stress of a massive log jam of cars behind me. Also, telhen had to drive back into the airport to pick up my wife and young kids, so got stung with another £6 for entering the drop off zone. We probably could have avoided that had we used a luggage trolley but they also were only available for a fee. Edinburgh airport charges are an absolute joke.”
“Finding the parking was easy. So was getting the bus. But upon existing the car park we put our ticket in the ticket machine and it said we had to pay £150. Not what you want when you are tying tk leave at 11 at night.
We pressed the button for help and the nice guy help us out and let us out with out charge.”
