“Pretty much trouble free at Plane Parking and would definitely use again.
My only gripe, and I know there were other drivers felt same - you were told a ticket would be issued on entry and would be needed for exit, which didn’t happen - this was quite concerning and was informed by driver that tickets not issued anymore. This could easily have been rectified by a follow up email”
“It should be made clearer than when booked and prepaid, no ticket will be issued on arrival.
This caused us confusion as we didn’t know this and wondered if we would be charged again for the stay when trying to exit the car park.”
“Very convenient process. Parking is right in front of terminal building and everything was easy to navigate.
Only downside, returned to my car and all the settings had been changed. Heater up full blast, seats all the way forward and someone else's phone had been connected via AirPlay. I can't imagine they were in the car long enough to need to change these things, so that was frustrating.”
“Exit barrier would not open. Queue forming,scanned card which was still attached to my car key on both stands at side of car.Second one issued a ticket and barrier lifted. Got to the second set of barriers and hade to pay £10 to exit.”
“Very easy to book. Only criticism I have is that the email tells you that the barrier will open automatically and that you should take a ticket. The barrier did open but didn’t issue a ticket so we assumed we needed one so pressed for a ticket. It ended up with us having to buzz at the end due to the machine wanting us to pay £180, which wasn’t a problem but I assume that probably happens a lot as the email suggests you need a ticket. Perhaps that should be reworded so not to cause confusion, especially at 4am which is when we arrived!”
“First time I have used Fastpark so did not know what to expect. Actual experience was that it was very efficient and easy to use. No problems and was happy with the whole thing.”
