“I landed at Edinburgh Airport around 4am due to a delayed flight (original arrival was supposed to be just after midnight). The parking website claimed shuttle buses run every ~17 minutes. Reality? I waited like a fool at the pickup point for over 40 minutes and not a single bus showed up.
Eventually, I gave up and walked over a mile to the parking lot to retrieve my car. During that walk, I was passed by three buses *leaving* the parking area—none heading toward the terminal. Not one stopped to pick up stranded passengers.
This is not what you expect after a long, exhausting journey. If you're going to advertise regular shuttle service, make sure it actually exists—especially during off-peak hours. I won’t be using this parking again, and I wouldn’t recommend it to anyone arriving late or relying on basic service.”
“The Multistorey connected to the terminal is woth using for a few days, especially if your alternative maybe 2x taxi fares. With hand luggage only you can go straight to fast-track security, or if you have an early morning flight you can get free access to the 1hr parking area (just outside the multistorey to the right as you enter) to check in bags the night before.
But - on my ":night before" trip I had to return for a second visit to the 1hr area to deal with a check-in issue and was charged £14 for less than an hour. Likewise, the pick up and drop off areas at ground level in the multistorey are a total rip off and I don't agree that the 1hr area is "more cost effective" as claimed. As Einstein said, it's all relative.....”
“We parked the car. We came back and the car was still there, exactly as we left it. Our parking spot was about 10 minutes from the terminal. The pathways are not contiguous or clearly marked. We did not appreciate charging for baggage trolleys, like a budget supermarket, when we've already paid for parking.”
“Terminal surface parking , straight forward and handy for terminal if a bit expensive. Note spaces not really designed for width of a lot of current cars so get ready to limbo out of your seat, and dont be surprised to find dings on your doors.”
“My rating would have been higher if it weren't for the fact that when one of my flights was delayed, which meant I missed my connection and was put on a later flight, I collected my car only 3 hours later than originally planned and in order to exit the car park I was charged an additional £7 - which is quite bad considering how much I'd already paid for the parking and it wasn't my fault the plane was delayed.”
“Absolutely brilliant service! Would thoroughly recommend. So easy and hassle free, just what you need when going on holiday and returning on an early morning flight.”
“Fast park is fantastic. It is so near to the airport and easy to use, although there are always staff around to help if you need it. They are all very helpful and polite. I would highly recommend.”