“We usually park in the Multi story and it is very handy. This holiday we paid £89 for the week which although quite expensive in relation to other areas, it gives you the fast track bonus.
My only disappointment this time was our homeward flight being cancelled and the delay was a 24hr increase. To extend my parking for the extra day cost £29, almost a third of my weeks charge.
I think this is a bit greedy when you are stuck abroad and have no other option.”
“Parking was good and easy to use. However when we picked up our car we needed to pay am extra £10 to get out. Maybe I missed this when booking but I wasn't expecting this.”
“I use FastPark as it is easy to use and very convenient for access to the terminal both on departure and on arrival back in the UK. Staff are always on hand to streamline the experience further. It's is reasonably priced given the service too”
“Fast Park service was very good until the point of trying to leave the car park. The exit machine informed me that an excess fee of £10 was outstanding. I pressed the help button, but had to wait some time before call was answered. I explained the situation and gate was opened, but without any explanation or apology. Why was excess charge requested?”
“Straightforward process to book and use. We needed to extend due to return flight delay of 24 hours and this was easy to do online from abroad (although extension was at standard, not the booked discount rate) Getting Fast Track on arrival was worth it and saved about 15 mins at security.”
“It was simple. However this is a bit early to be seeking a review. For all I know you may yet have a software glitch or a failure of your anpr system.”
“The location of the mid stay car park is ideal although the signage approaching it and when leaving the terminal building needs to be larger and much more prominent.
Having pre booked my parking space it was disappointing that neither on entry or departure was my car registration number recognised as it should have been. This resulted in delays while I waited for the intercom to be answered and then for the operative to find my booking. At no point was there any apology for the inconvenience”
“Parking is good. I always pre book and the system at the gate works. Clearer signage would be good for where to park.
Better pricing, as it is not a cheap option.”
