“I prebooked a slot and on arrival the barriers were up all the time so people were driving through. On exit week later the barrier would not open, I had to buzz for help and they checked my details were correct then I could go. Happened once before recently, maybe this has been fixed since.”
“Absolutely appauling, your ANPR system acknowledged my vehicle registration as I had made payment, however failed to acknowledge that I was infact in the incorrect parking bays,
There for not only have I paid for a one day long stay, I then paid a further £90 as the car park didn’t allow me to exit via my already paid for ticket slip.”
“Great location and the priority access to security from level 2 is perfect. Only issue was the car reg identifier wasn't working on arrival so there were 3/4 cars waiting while the attendents were buzzed and could check pff individual plates.
Had to do the same on the way out. Wasn't a significant problem, just didn't make the process as slick as it could have been and some individials may have been freaked by the £270 charge that showed before buzzing.”
“Good location, very competitive pricing. Generally easy to find a space to park your car. Spaces have a good amount of room to park in and get luggage etc out of the car. Buses are quick to the terminal building and fairly frequent. Can be a bit difficult to find your car upon return as there are very few sign posts marking different areas of the car park.”
“Best parking around! Was quick and easy to use and very convenient with two young kids in tow. Close to the terminal check in desks, we will use this parking everytime. Thanks!”
“The long stay car park is easy to book, reasonably priced and only a short walk to the terminal building. I’d recommend to those looking for a good medium stay option.”
“I am a Blue Badge holder and requested Special Assistance. I wanted to take my badge with me on our holiday. Special Assistance didn’t know how to handle this and weren’t aware of the signage at the disabled bays. The signage to Dpecial Assistance to the Terminal was lacking”
“Over all i have a great experience as alway apart from the exit process.
That requir an improvement , should not wait on the exit barrier and call the staff to wave of parking charges that already has been paid.”