“Excellent/easy service to use - however we only use when we are able to book well in advance for a good price otherwise it can be quite expensive. It is a slick service - fast - easy and staff always there to help if needed.”
“Spaces are too small which means a lot of cars are taking up two spaces or there is not enought room to save park without potential damage. Bus stop 2 should be in the middle of the row as it's a long way to walk to the end closer to the enterance.”
“I used FastPark - it was a really good service, very easy and quick getting into the terminal. I arrived back a day late but customer service was great when I let them know, and it was no hassle picking up my car the next day - reasonable price too even with the delay!”
“The service is great, but the one niggle I have is that when I got back into my car, the seat had been adjusted and not returned even to remotely close to where I had left it and the heating and ventilation controls had been significantly altered. Especially with regard to the ventiliation, it made me wonder just how long the driver actually must have spent in my vehicle!”
“Problems entering mid stay at 0600h on 3/5. Machine kept issuing tickets but the barrier would not rise. Tried reversing twice to re-attempt entry to no avail. Causing serious panic but luckily the third or fourth attempt worked. Was expecting problems exiting with 3 tickets but barrier raised automatically”
“Normally a fantastic easy process. I have used fast park Edinburgh numerous times without issue. Unfortunately this time the car has been scratched while in their care. Car was collected in the dark and driven home. Scratch to offfside front bumper was noticed in the daylight the next day after waking up. Car sat in my driveway since returning home. Image was received from Edinburgh Fast Park of car arriving with them with no damage visible. Edinburgh fast park - dismissed this as because I didn’t highlight while in the car park they do not accept liability. As it was 14 hours since I left the car park.”
