“On the outbound journey it could not have been easier and 'fast-track'. Staff helpful and pleasant. On return our car was parked quite a way from the hub and it was pouring down and not 'fast-track'”
“When I arrived it said I was at the wrong car park, it then gave me a ticket with the wrong registration number and the barriers opened. I went in and around to the exit to check with your operator. He wouldn't listen to what had happened said I should have just parked but opened up the barrier to let me out and try again. When I tried again it gave me the correct ticket and the barriers opened. Your operator wouldn't listen not listen the first time and made me feel I was in the wrong. Very disappointed.”
“Insufficient footway routes between lines of parked cars resulting in need to squeeze through gaps between cars with all baggage, to and from one of the only two bus stops provided across the whole of the parking area”
