“Second time I’ve tried to leave the mid stay car park and my plate hasn’t been recognised and I’ve been asked to pay an extortionate amount.
3* as this was resolved really quickly using the intercom (even at 11pm on a Sunday).
It’s also outrageous you now have to pay to use a luggage trolley.”
“Parking was easy and straightforward. Spaces really close to the terminal. However, there was no charge point available. There did not seem to be many. Meant that could not charge car while away.”
“Booked a slot from 12.00 till14.30 wife's flight was delayed didn't land till 14.40.Thought I would be allowed a Grace period but was charged another £18.00 at the ticket machine. Full experience cost 22.00 plus £18.00.Not very happy.”
“First class service works a treat but a big Flaw is when delayed we were delayed 6 hours through no fault of our own we were charged 7 pounds which you pay at the exit gate were you put the ticket in there's no one to explain the situation”
“We have used regularly in the past and all went very smooth-except this time on Saturday 24th May there was a large number of vehicles queuing to get in-luckily we allowed plenty time to get to the airport and through security
I take it this was a one off-so would definitely use this service in the future”
“I found it difficult to find a suitable car parking space in Plane Parking. I am a wheelchair user and need to find a disabled parking space, otherwise I don't have room to get my wheelchair out. Every single disabled parking space was occupied so I had, eventually, had too park in what would have been about one and a half of a normal space.
The bus drivers were helpful. It's a long way from the bus stop into the terminal?
I had great difficulty finding my car when I returned.”
“2 weeks of parking for £170 is rather expensive still. No offer available - disappointing. We used the Plane parking. The regular bus shuttle is good and quick. The extension of the parking area is still very messy with large stones all over the place - being on the parking area but also on the road and on the pedestrian ways. This damaged our rolling suitcase as the stones are rather large to avoid.”
“Normally a good fast service as the name implies but had to wait in a long queue to get into the car park on this occasion. If it’s called fast parking this is really what it needs to be. Once inside and parked everything was fast and smoothly.”
“Great location at the multi story but the barrier wouldn’t go up heading into carpark. I had to sit & wait about 5to 10 minutes before someone let barrier to go up. Very embarrassing with other cars waiting behind me. With the cost of this carpark for a week this shouldn’t be happening.”
“When yougwt back fromma long tiring trip where the logistics partner has lost your luggage and failed to communicate properly the airport transfer Arrangements , the last thing you want is for there to be trouble at the barrier on your secure parking. However, thats what we got. No matter which way we inserted our prepaid ticket the machine spat it out. Moteover it was done so abruptly that the wind caught the ticket and blew it away from our car requiring an cit and retrieval exercise until the support button had to be pressed. I don't the driver was that helpful or the bus that timely either.”
“Average parking spaces, rather tight actually. Insufficient disabled parking spaces. Some of the disabled spaces occupied but no disable badge displayed. Staff should check.”
“Pre booked my parking place. Arrived at the entrance, where I am informed that the machine would recognise the cars number plate. Unfortunately the machine didn’t recognise the car’s number plate. I then had to contact the operator at the other end. Eventually the barrier lifted!
On return to the car, after a month the car had been scuffed down the drivers side.
Managed to leave the car park fine.
Car parking here in Long Stay is expensive. Eayes could be better?”
“Fairly easy to find a spot and get in, however upon exit even though I pre paid I still was about to get charged much more for my stay, had to ring on the intercom to make sure”
“It's perfectly acceptable bar the odd glitch. On this occasion I was asked to pay £140 at the exit because the machine that gave me the ticket when entering made an error reading my (clean) number plate. Quickly sorted though.
Expensive.”
“Fastpark works very well, however go very slowly round the approach road as very easy to miss the turn in as road marking very eroded. End result was I had to pay £7 to go round again via drop off. Too severe a punishment for missing the entry!”
