“My preferred parking - you need to wait for a bus, but this is better than walking to the terminal from another car park in case of a rainy weather. Was confused on my recent trip not to get a parking ticket on the entrance, despite it was said in the booking confirmation that it will be given. The payment terminal on the bus stop is now disabled and does not offer an option to speak to a person. There was an option to speak to the operator on another device, saying to use it only in case of a special assistance. I still used it in the absence of any other choice, and the person there helpingly confirmed that it is now paperless. That could have been communicated better. On the exit, upon arrival to the barrier, the machine displayed "present your credit card" sign. I have already anticipated the joy of speaking to the operator and explaining that I was not given any ticket on entrance, and I have paid online, while the barrier suddenly opened and I was let out. Overall, I will still use this car park next time, but please make the entry/exit less confusing.”
“Love Fastpark at Edinburgh Airport - seamless all the way through from drop off to pick up. Used this a few times now and never any issues. Staff are really good and helpful too.”
“Outstanding service - staff were excellent- on leaving the car park i was allocated a ticket and then asked to pay £10 at second barrier- spoke to someone at second gate and helped very quickly but that was confusing how that happened- would definitely use this service again”
“Delighted on arrival with the new jet 2 checking in your bags at the same time as car. Staff were amazing and helpful. Sometimes travel alone this was this occasion came home at 3am, car was number 51 furthest from arrival - strange men loitering claiming to have parked at wrong place! Not sure if you can review where you park the cars - especially the cost this time was over double what I normally pay.”
“Found a parking space quite quickly.
When I returned from my trip my car was safe and secure.
Car park always looks well maintained and I will use again when the need occurs.”
“Really easy to use and very close to the terminal. I use fast park whenever I go on holiday it’s definitely worth the cost and would recommend to others.”
“There seems to be an ongoing issue with regards to parking at Edinburgh Airport. The two issues that I would like to highlight are:
1. There is always an issue getting out of the car park. It does not recognise when you made a pre-booking at the exit.
2. I have made four bookings recently for the charging points. On two occasions, there were no spots available, and on one occasion it was out of order, which left me with a challenge to get home.”
“It may be the furthest away car park, but the Plane Parking was such an easy process and good price. Book your stay, leave car in parking space, find nearest bus stop to get shuttle bus, get off bus, walk short distance to Departures! On arrival back to Edinburgh, do it all backwards!! Easy, thanks 🤩”
“This is the second time i have used the fast park service and certainly wont be the last. It is beyond efficient and easy to use. The fact that you leave and then collect your car literally just outside the terminal is fantastic. Staff on hand incase you need some help”
“Clear directions to carpark, everything went to plan. Number plate recognition. Arrived during the night and security vehicle doing its rounds of car parking area. Reassuring.
No issues. Thanks.”
