“Arrival was very good and depositing of keys etc very good
We had to cut our holiday short due to ill health of a child so car was away for 48 hrs instead of the 7 days originally planned
Contacting the car park from abroad was easy and changing the booking so as we had our car back for our return was excellent
However when we looked at trying to regain some of the cost from the original days paid for, we were told a very blunt no ……
Happy to take money so so happy to refund
Ronnie”
“Recently bought a new BMW, to my horror, when I got it back, it was filthy, looked like it had been parked beside a building site. So took it to get clean, which then revealed multiple scuffs and a paint scratch down past the primer and and long scratch along the door. No way to call them, they do not answer, no response to emails as yet. Absolutely shocking.”
“My flight got delayed a couple of hours due to fog in Munich and they charged my for an entire day extra - I thought the whole reason for them asking for the flight details were so that they could monitor chnages and be flexible, they keys would not be released until I had paid the extra and there is nobody there that you can dispute the charges with”
“So pleased to find the pre booking option before flying and at discount.
The instructions on line and in the car park need improving. The ability to drive to and from the airport is incredibly convenient, while the Scottish public transport infrastructure is so poor.
1. Driving into the car park. It is not clear you still have to take the automatic barrier ticket, as well as the voucher (printed from the email).
2. Collection it is not clear you just drive to the barrier which will open automatically.
The exit signs getting out of the car park are appalling, not easy to see.
Improving these logistical details would creat a 5 star service.”
“Very easy and convenient parking for the airport. As it was a short two night stay with not a lot of luggage. walking to the airport was fine.. The price paid was very competitive and good value for money”
“Camera did not recognise my number plate or issue a ticket on approach. Sorted very quickly using call facility and the issued ticket worked on exit.”
“First time trying the express parking. Was busy when dropping car off but the process was flawless. Staff were friendly and explained the process. Car was nice and close upon arrival. Will definitely use again!”
