“The parking is excellent. Easy to access, very close to the terminal and easy to leave. Confident the car is safe whilst away. Couldn’t ask for much more.”
“Great location, fast track to security, price was more than I expected this time, could do with being more competitive.
But please sort out the entry and exit to the multi storey, 2 lanes, one we couldn’t use, needed a pass, so had to reverse back to use the other lane.
Got a ticket as it recognised our registration, parked on top floor, but on the way out, we proceeded as directed to the exit, and AS USUAL it didn’t recognise our prebooking or registration and wanted to charge us £450 on top of £189. Had to summon help, as usual, the lovely man did say this is unusual, no it’s not, it happens every time!!!!!
On the way into this car park it clearly states pre booking only, why oh why, does it never recognise us!!
Sorry for the rant”
“well organised
works reliably
Help available at the exit gate from real people
At the weekend Sat morning my booking said go to multistory , so took what `i thouhgh was the correct exist from roundabout
But vehicle entrnce from ground level into multistory was blocked - must be soemthing wrong with my reading of signage at 5am !!”
“Tell you about my stay? Terrible. I booked well in advance and paid £49.99 in advance of my disabled wife's booking (Flight to Rome). On return she was charged £60 due to a small error in the booking departure time. Time to review your customer care policy. And if I ever meet 'Lucy'......well.........
Order ID: AXULFUCOC - Registration SE16 JXV”
“Everything was great as usual but on return I did have an issue getting into my car the car next to me wasn't actually parked that close but just the way they were parked meant the wing mirrors stopped my door openning.”
