“More space needed between cars, suitcases and wheelchairs to be taken out cars etc but staff cramming cars bumper to bumper, other than that good idea”
“I prebooked and paid online well in advance for my parking. All was well until I tried to leave the car park. I put my ticket in the machine and was shocked when it flagged up that I owed over £500! Fortunately the lovely man on the intercom sorted my problem quickly. But it wasnt a good experience - its not happened to me before and I hope it doesn't happen again”
“I always use the long stay car park at Edinburgh airport , the online booking system is very straightforward. It’s only a short walk to the airport building so convenient. Never had any hassle entering or leaving the car park until my last stay this week when I was asked to pay a whopping £340 at the barrier despite having paid for my 7 days car parking when I booked it online ! A bit annoying but it was dealt with by a staff member in their call centre.”
“Edinburgh airport fast park is great. Going through security on the way out is excellent, no delays. The problems always arise on arriving back into Edinburgh. Passport control is badly needing an update. 3 planes landed at around the same time, which meant hundreds of passengers to get through passport control, which only has 5 eGates and 3 manned booths. I've been through Tenerife and Malaga in the past few months, where they have at least 24 eGates working.
And even after a delay at passport control, you still have to wait ages for your baggage.”
“The booking process and availability of spaces was good, plus the proximity to the terminal is very convenient both for departures and arrivals. However, despite having memorised the directions (first time using the car park) the signage isn't very clear until you get to the roundabout. I ended up taking the wrong exit which gave me no choice but to enter the drop off zone, pay on exit then loop back to find the correct entry to the multi storey car park.”
