“Everything was fine until we were leaving; there was a technical problem with the exit barriers, so we just had to wait (with other cars) until the barriers were working again.”
“Disappointed that I made an error in booking by putting one day less by a wrong number in the chart. Therefore I had to pay an exit fee on top of the prepaid ticket. I was so disappointed at the exit barrier when the error on the date wanted 200 percent more than the full four day cost to allow me to leave the parking. An additional 45 pds for the error. Surely an extra day of six pounds was all that was needed as the day rate. Poor in my judgement.”
“I paid for pre booked car park for multi storey and when I arrived home from my holiday I was hit with an amount of Ā£80 to be paid at the barrier before I could exit the car park.”
“Edinburgh Airport Parking geneally acceptable - signage from the arrivals terminal to the Long Stay Car Park - not in evidence (just a sign to Plane Parking). Car Park could do with some public toilets, as many have to travel from afar to get to the parking, followed by a typical walk of 15 minutes or so.”
“The only problem I encountered was on exiting, when the barrier didnāt lift and I was told I had to pay Ā£180. Quick call and check of my license plate, barrier lifted.”
“The email I received on prebooking never clearly identified which car park I was in. I drove in to the long stay car park only to discover I was in the wrong one. I then left the long stay and parked in the correct one.
When I went to leave the park I put my ticket in at the barrier and the screen advised that I owed Ā£105.00
I had to press the button for help and then explain to the person my situation that I had prepaid and the machine was still trying to charge me Ā£105.00, he then raised the barrier and let me out.”
