“The whole process worked well. Buses were frequent, so no waiting around before going to or coming from the airport. I'm particularly grateful to the Rachael who helped me when I had a problem locating my booking confirmation by resending the email.
My only criticism is that at what was a time of crisis for me it was not easy to get through on the telephone as this service is not available at week-ends and only in the morning on week days.”
“I was worried about the process but it was really easy and there was always someone there to help. No doubt about doing it again. So easy on the return journey as well”
“I would give 5 a it's really easy and works really well once you've found where you need to go but..... the postcode given did not take us to the car park we had selected it took us through to the drop of point where we ended up paying the drop off fee. The instructions also said Although it's number plate recognition that we would need to take the ticket if would issue to exit. It didn't issue a ticket so we buzzed the machine and Very nice chap answered immediately and told us we wouldn't need one.
It was good value and worked very well but the instructions need to be changed To reflect the issues we came up against. We now know exactly what to do Where to go so we will absolutely use again and highly recommend but with additional advice on location and instructions.”
“Very easy to book a parking spot in the section ( Mid stay)I wanted. Arrived at the barrier into the car park on the day and entry was immediate thanks to the car number recognition system. Plenty of choice of parking spaces within the designated area. Reasonably short walk mostly undercover once out of car parking area to the airport terminal and off on our holiday! Car was safe - no issues on our return. Back out through the barrier in seconds. Good experience -very straight forward - no issues. Will use again and do recommend.”
“Easy to use, great access to airport. Maybe lane markings within multi need to be improved or turning wrong way made more difficult as it is now twice folk have turned right from access slope into me whilst departing or changing level.”
“I utilised the EV charging service Fast Park. I had set my charing limit to 40% by mistake and the staff emailed me to notify me before I left my destimatation allowing it to be changed to 90% so I was charged on arrival.
That contact and action was great service and I would say beyond normal service. I appreiated it alot and allowed me to go home.”
“Easy to find the parking area. Great bus service from the car park to the terminal. Decent price to park.
Excellent service when our luggage was delayed beyond our booked parking time.”
“Multi storey parking is excellent which includes fast track security. Its a bit confusing on entering the 1st part before you get to multistorey but once you are there its absolutely fine.”
