“Long stay parking provision is ridiculously restricted. Last Thursday morning I had to drive around for ages before finding a spot. You should allocate a spot when we pay !”
“I always use Fast Park for parking at Edinburgh Airport. Closest to the terminus for arrival and quick departure so no need to wait in queues for courtesay buses. Staff very helpful.”
“Great place to park for a short stay as its so close to the airport! I think there needs to be more signage to get you yo the correct place as coming in the barroers was not fully clear. Also the ticket stil says pay at the machine which made me think it was the wrong carpark! Would udr again”
“Positives: easy to find and park. Free of charge use for bag drop the previous day is very helpful.
Negatives: the wait for the shuttle bus was too long - on both departure and arrival journeys.”
“Great value, easy to find and easy to collect at the end of the stay. Fast track security passes are a great bonus when included, making the departure a stress free experience.”
“Great facility to have.
Only small criticism was it wasn’t that clear to see the number for the rows you were instructed to go to. We had driven by row 9 before realising.”
“I need to start by saying that the customer services staff were superb.
I uswed the free one hour terminal parking the night before our flight to do our bag drop-off. The inlet barrier recognised my number plate and let me in. The outlet barrier wanted my to pay £30, despite one free hour of parking being included in the long stay parking i had already pre-booked. A very pleasant member of the customer services team raised the barrier for me.
Similar story with the long stay parking. The inlet barrier didn't recognise my number plate on the way in. I now realise i should have buzzwd customer services at that point, but at 3am on a Monday i probably wasn't firing on all cylinders and keen to get off on holiday.
Anyway, on leaving the long stay i was left with a £540 payment request at the barrier. Again, a very helpful and sympathetic custimer services rep took some details and raised the barrier.
In summary, i think the number plate recognition equipment needs a bit of improvement.”
“Parked in the multi story. Few minuets walk to checkin. Roads around the site are a bit rough and bumpy.
More space between cars than Asda. Car safe. Using again but it aint cheap!”