“We used Plane Parking this time, rather than the Long Stay - granted it's further away but you do get a bus. Maybe they are not as frequent at 3am as during the day & there's only 2 pick up points in a pretty big car park. Car was absolutely filthy on return & covered in seagull poop! Spaces are varying sizes!”
“Surprisingly good value considering the newly increased drop off costs. Great to get the fast track included. Only snag I have found is that the anpr cameras often misread my number plate. However, someone is always quick to answer the intercom and sorts me out!”
“Very easy car drop off, when we went to drop the keys off the assistant was helpful and showed us what to do, on the way back we went straight to the lockers, scanned the qr code received our car key and where literally in the car and away in 5 mins. Using the same service in September for our trip to Italy and will definitely use again on future holidays.”
“Quite tricky to find, ended up in the drop off area as satnav doesn't coincide with postcode on booking. Car was safe, short wait for outward bus journey, bus was warm and comfortable, although went round car park twice? Bus was waiting on arrival, quick and efficient return. Quite expensive compared with Glasgow Airport options.”
“Very easy to acces Fastpark on arrival at Edinburgh. Helpful attendee at check in despite it being very early in the morning.
On return from airport, the signage is confusing and not as easy to find way back.
No staff available to help with a query on return despite it being early evening. Had to hunt for someone to help.
On return to our car was absolutely filthy with dust which was disappointing. No other cars near us were in the same state. We had to drive hundreds of miles home which was far from ideal.”
“As a regular user the new automated ticketeing system is flawed and frustrating. When exiting the new machines still instruct insert ticket yet the issued printed tickets do not fit in the machine! Everytime I use the multistory it does not recognise my car via the cameras so I have to call and wait a long time before the call is answered, the excuse being the new system has glitches or I have parked incorrectly in front of the camera, like its my fault, passing the blame onto the customer, well done!
Also, carrying out buidling maintatnece at peak times with ramdom spaces contstantly coned off for months at a time appears simply to be down to poor business /faciliets management.”
