“Normally a good fast service as the name implies but had to wait in a long queue to get into the car park on this occasion. If it’s called fast parking this is really what it needs to be. Once inside and parked everything was fast and smoothly.”
“For an extra of 1 hours at the airport parking, because of a flight delay, i have been charged 200£ . It is something out of movies....
Never back in there again”
“We really struggled to find the MidStay parking as the Hilton Hotel was not as prominant as suggested.
The number plate recognition did not work on entering the car park.
On our return all was fine but barriers had been put up leaving walkways for pedestrians clear but, only half access across the road? Better signage would definitely helped.”
“We had a good experience. Everyone is very helpful and the drop off is convenient. Shout out to Sophie the night manager. We had an issue which was our fault and she was great.”
“Great start and stay, car was fully charged on my return.
only wee niggle is that its not the best signposted on your return so that was a bit confusing after a long flight.”
“The airport parking staff were absolutely lovely and helped me out during a stressful time (two buses travelling to the airport let me down and passed in a hurry without stopping even though I booked!) so last minute i had to book parking urgently to make my flight on time. But Edinburgh Airport staff were kind and understanding and it made the whole situation less stressful. So thank you!”
“I booked the open air Terminal Parking because it is convenient for the Terminal Building. But the directions on the website are wrong, involving an unnecessary loop around the car park. Also there were very few spaces available (only ones left were across the entrance road) and the road signing is poor. It took me 20 minutes to get parked. The multistorey is much better!”
“Paid for parking in advance, was charged double that mount again on the way out. They are looking into it and don’t mind editing this review once/if they refund.”
“I payed £ 25 for less then an hour parking as an information on the website is pretty confusing (especially for not a native speaker). Please be more clear about your hourly charges. Thank you”
“When we arrived to park the car on Sunday 25th May it was utter carnage, the queue was enormous because the parking spaces were full and cars had to be moved to allow cars in.So a whole row had to be moved so additional cars could enter. Surely you must have known the amount of cars that would be arriving and planned accordingly.”
“Extremely Disappointing and Poorly Managed – Avoid If You Can
I had a very frustrating experience with this airport parking service. First, the entrance was incredibly hard to find, and due to the poor signage, I accidentally entered the wrong car park. I was charged £14 for being there for less than two minutes – it genuinely felt like being penalised for their lack of clear directions.
Even more confusing, exiting the wrong parking led me straight into theirs, but there was no proper entry gate or way to register. There were no staff on-site, and I spent 15 stressful minutes wandering around trying to figure out what to do. Eventually, I discovered that I had to go to the exit and use an intercom to get assistance – a completely counterintuitive and time-wasting process, especially when you're racing against the clock to catch a flight.
To make matters worse, they advertise their package as “refundable,” but this turned out to be misleading. I left two days earlier than planned and was told I couldn’t get a refund for the unused days. Apparently, you can extend your booking but not shorten it – which defeats the purpose of offering a “refundable” deal.
Overall, the experience was stressful, poorly managed, and disappointing from start to finish. I won’t be using this service again.”
“Great location and fast track through security is much appreciated. Directions to multi-storey carpark could be clearer by stating right-hand barrier on entry to go straightahead.”
