“I made a mistake when booking the car park. Our return flight was on 28th but I had realised it was 29th at 1am when we landed. I was charged £15 excess on arrival.. a bit harsh i thought but fair enough. Came home gout our car ok and at the exit was charged another £10 excess fee... no one around to question it, no receipt for payment and ticket now inside the machine.... so be careful when booking”
“Normally great service here but pre booked for 24 hours parking and on exit barriers tried to charge me £100 person on the intercom was abrupt and not very helpful.”
“Find the parking experience so easy and helpful. I live in Hawick and find it difficult to get public transport to the airport in correlation to my flight times. Never had an issues will continue to use this service. Only con is that it can be slightly expensive.”
“Driving around and into airports to make sure I’m in the right lane is very nerve racking for me!
Been bragging to all my friends how great Edinburgh Airport is and sooo easy to get around.
EDI Plane parking was so easy to navigate as clearly signposted as soon as you get to airport.
Barrier system easy to use and get a parking space no issues. Pick up bus driver was great and friendly, only waited 5 mins both out and back for bus and journey was quick- plenty of space for luggage storage.
Barrier coming back tried to charge me for my pre-paid stay £105! Used the buzzer, gentleman answered straight away and it was resolved straightaway, no hassle at all.
I live next to Newcastle airport but would use Edinburgh again if the air fare was good as parking was easy and affordable.
I would definitely recommend and will be using again!”
“The general condition of Edinburgh airport is very poor and appears to be getting worse. As a welcome to Edinburgh and Scotland for visitors it offers a very poor reflection of the city and country due to it's poor state. This includes but is not limited to: widespread litter and rubbish, peeling paintwork on all areas or carpark and airport, poor condition of roads and pavements, limited space outside terminal, limited space in check-in area and a passport hall that resembles an industrial unit. I have lived in Edinburgh for 25 years and would like the airport to be able to offer a better experience for locals and visitors alike. I appreciate the challenge of increasing business rates but feel we should be able to do better.”
“Such an easy process from booking to collecting the car to go home. Price was pretty much the same as the further away car parks at time of booking. Love how close it is to the terminal - even if its raining you'd barely get wet. Easy to drop off keys & as long as you don't lose your ticket its easy to get your key back & find your car. And there's always plenty staff around at each step in case you get stuck.”
“Convenient location not too far from the terminal. Easy to book. However the barrier never opened on the way out for some strange reason whilst we had already pre paid the parking.”
“My daughter recommended we use your service. It was so easy to use the website and book our time slot. The staff were very helpful and knowledgeable. Will definitely use again and will recommend you to family and friends.
Thank you”
