“booked electric parking, as needed a charge to get home, on arrival, NO ELECTRICAL BAYS AVAILABLE. Had to park way at the backof surface parking, No find out the car park office in the multi-story have blanked the window and took down all the signs. The boys are in their but this is the new Customer services !!! hide and make it impossible to speak to someon. Clearly happy to extort the money for parking, not provide the sevrice and hide form the customers.”
“So easy to use at drop of and collection ,always someone about if your not sure , wouldn't use any other parking, short walk to airport and airport hotela
Also fast track a useful addition”
“Everything worked, but the signage needs improving. From the signed walking route to the Plane Parking bus stance, no sign is easily visible - it faces the opposite side of the road. A sign on the right-hand end of the Plane Parking covered bus stop, facing the pedestrian route from the terminal exit, should be added. The lettered signs for the parking zones are too small to see in darkness and rain from the drop-off bus stop in the car park, and are unlit. It is necessary to cross through ranks of parked vehicles to get from the stop to the zones like A and B on the other side of the parking lot. No throughway for passengers with larger wheeled bags has been provided and the gaps betweeen parked cars can be narrow, risking passengers with luggage damaging cars. An access path crossing the lot from the bus shelter is needed. Other than this, the courtesy bus service is fast and efficient and runs in a timely way, with friendly courteous driver.”
“The signage of the route into the multi storey car park needs significant improvement - just because it’s obvious to you doesn’t mean it’s obvious for your customer. On leaving the barrier didn’t lift but a message saying”you are due £140”. A conversation later and the barrier was lifted. Nit a great experience.”
“Used fast park for seven days parking and it was excellent from start to finish .No problems and very easy to follow process . Very pleasant helpful staff on hand if you need help .”
“You tried to rip me off for £60 on exit, for a prepaid ticket.
From what I reading online, this is standard procedure with you guys.
It may work with the odd tourist, but you should be ashamed nevertheless.”
