“First time I'd used the fast park . I thought this was great and easy to use . I wasn't sure what to do and things like organising can overwhelm me easily . However the staff made it nothing to worry about and they were amazing . From the man that welcomed me to the video booth and assisted in where to go , which was very short distance to drive and then the man at the key drop off were both very much appreciated đź‘Ź . It took the stress out of parking before flying . Thank you very much for your helpful staff . Would definitely use fast park again can't rate it highly enough for the staffs help.”
“Used the multistorey car park. It was busy but always spaces up the top level. Lift down then just walk across road and your in departures. It cant be simpler. Costs a bit more but when you have family and cases to manage its worth the extra. Barriers have reg recognition and lift on entry/exit. Online booking process is easy and can change car if necessary without additional cost.”
“Cannot fault fast track, so easy and quick!
One piece of feedback, people who haven’t used fast track before are not sure where to pick up trolleys. Something to bear in mind.”
“I'll be writing to EAP in detail. I paid in advance. Shocking service and attitude when I inadvertently went into the wrong car park. As a regular user I was infuriated at their response. Cheeky. Grasping. Rude. Do not use.”
“Very easy to use the booking in for your trip, as plenty of parking spaces and not too expensive , and very helpful staff if you need help. Could do with better signage as lots of different carparks.”
“The parking was good, but the access from the level 2 parking to the security was for the second time closed. This time i was half way down through the corridor and was greeted by a locked door. It's a significnact aspect for me booking to park in the multi storey.”
“I arrived at intermediate parking as booked, however, I could not enter as it was full. I went to long stay parking and left vehicle there. On returning to collect my vehicle and attempting to leave I was unable but upon contacting yourselves this was resolved.”
“I booked parking online for the mid stay car park months ago. When I arrived at the car park the barriers didn't lift like they do at other airports. I then had to reposition the car closer to the barriers so I could get a car from the machine. When I returned I tried to leave the single exit at mid stay. The machine was asking for an additional ÂŁ180. There were cars behind me as 3 planes all came in at once. I had to manouver back out and try and find out how to exit. I called the airport number but there were no options for what I needed. I went back and used the assistance function, with more cars behind me. The barrier was eventually lifted. Not ideal after a flight and you have a 4 hour drive back home.”
“Easy directions to follow.
Parked car , walked 5 minutes maximum and were in the terminal.
On way out , no waiting , registration number recognised and straight out , easy thanks”
