“I was really impressed with the service. Using FastPark I was able to park my car and hand in my key and I was in the terminal ready to check in within a few minutes. My return was equally simple, I left the terminal walked over to FastPark, scanned my code and got my key back. It was all very smooth and efficient. The price was very reasonable too and Ill definitely use the service again.”
“Directions to the long stay car park were incorrect, directing us to turn left at roundabout rather than to the right. Also walk way from car park to the airport has rough ground which makes it difficult with suitcases. But apart from this it was an efficent way to get in and out of Edinburgh airport”
“There is no carpark space identifiers, so finding car again on return is not easy.
Broke suitcase wheel wheeling it over the stones because there is no even surface to get to car and you have to go between cars as well which is not ideal because some folk won't care about scratching other folks cars.”
“Very efficient with spaces available without need to search for them in Plane Parking. Good hard surfaces for pulling cases on and good Bus Service to Terminal.
We arrived around 6.20 am and Bus service was ready and on our return around 4.00pm some days later, bus service again ready. Number Plate recognition worked well on arrival and departure.
A good experiance compared to last year when we flew from Manchester.”
“Expensive, but there are no decent public transport links so you really have no choice. Booking easy and simple enough. ANPR works most of the time but you occasionally see a "Wrong Car Park" message when entering the multi-storey which fills you with dread for the trip as you don't know if you're coming back to a nice, easy exit as per the booking, or a £200 bill. No parking staff on-site to assist any more which is a shame. New system also doesn't seem to work with fast-track security which is annoying. Instructions provided in booking confirmation email no longer match the actual process so these need to be reviewed as would be confusing for new customers.
Multi-storey is clean and safe and the spaces are reasonably generous. Would be good to have some 'premium' spaces with a little extra space for larger vehicles as they do at other airports. Would also be great to be able to reserve a specific spot so you KNOW you'll get a space as the first three floors are almost always full (or have a handful of spaces left) after about 6am.”
“Although the parking experience itself was satisfactory, my flight was delayed from June 18th to June 19th, resulting in a 12-hour delay. As a result, I was charged £60, which I found to be excessive, especially since I could not extend my booking due to the lack of that option on your website.”
