“Generally good experience.
The car collection signage from the airport was however lacking.
Also the car parking spaces can be tight particularly if you have luggage to maneuver and children to get in the car.
It is a convenient option for early morning flights with kids”
“Fast track parking was excellent service. This is the second time we have used this service and had no problems at all. Excellent help if required from staff. Would highly recommend.”
“I always have problems to leave, I did not match the exit times, I thought it was a case instead after a week it was repeated and I had to pay a penalty to leave. be careful what they write when confirming the pre”
“The Edinburgh Airport 'Plane Parking' facility, in respect of booking, access on the day, transport between the car park and the airport drop off/pick up point and finally exiting the car park to start our car journey home was very good in all respects. In particular, I should like to highlight the kind actions of our first 'bus driver who, because of our age, offered to lift our main suitcases both onto and the off the bus. My only criticism is the considerable distance one has to walk and pull one's baggage from the 'Plane Parking' drop off point to the airport's departure /check in area which, in my opinion, is excessive for older people. Thank goodness it had not been inclemment weather. The walking distance is not so bad at the end of the holiday due to the departure area being much nearer to the pick-up point. If 'Plane Parking' could secure a drop off point near the departure/ check-in area I would have no hesitation in awarding five stars.”
“Scam. Booked my parking (about £150 for 5 days) and because I mistakingly picked 3 pm instead of 3 am for arrival they charged my £25 before giving me my keys back for arriving early. This is despite during the booking process the system linked my flights to my parking so knew it was leaving at 6 am therefore I had to have meant 3 am, and also that it charges in 24 hour slots so if I had picked the am instead of pm it would’ve cost the same anyway so I wasn’t trying to get away with anything or paying any less. Totally unreasonable and no option but to pay it or no keys back. Staff were not helpful and not very polite to deal with either.”
“Multi-storey is fine and well worth the cost. Easy to get to. Used it several times. Getting far too popular. We had pre booked well in advance but even in October we were on the fourth floor and only two spaces and 71 overall.”
