“I am writing to raise a complaint regarding my recent experience using your service at Edinburgh Airport.
When I collected my vehicle, it had been parked in such a way that I was unable to access the driver's door. As a result, I had to climb into my car through the passenger side and manoeuvre across to the driver's seat.
This was both inconvenient and unacceptable, particularly after returning from a journey when customers expect a smooth and professional handover of their vehicle. I trust that vehicles are moved and stored with sufficient space to allow safe and normal access for customers upon collection.”
“I was initially nervous about this but really easy to use. Booked, arrived and clear signage, plenty of spaces to choose from. Getting out was also easy.
I did feel a little uneasy by the lifts but it was early hours of the morning and I was a lone female.”
“First time and I will definitely be here again, all good apart from trying to find the way out in the dark but that's possibly my error.
Definitely recommend this parking”
“I have now used the 'FastPark' twice, and found it to be convenient, efficient and easy to use. I will use it again when flying from Edinburgh Airport in the future.”
“Pre booked - so drove straight in - found a space easily- and entered airport security directy fron 2nd floor - very slick experience overall - will be using this service again for another business trip this week”
