“Parking at the multi storey was very straightforward. There were plenty of spaces on level 5. I took the lift to level 2 and went straight through fast track security. My return flight was delayed but this was not a problem on exit. I thought it was very good value. Especially over a weekend.”
“Arrived at check time for vehicle parking up just short walk to bus pick up point only waiting couple of minutes before arrival of bus. Dropped off at terminal just couple of minutes and your there. Return journey was almost identical great service best price available.”
“Fast Track was great! Easy to find and the fact you get 1 hours parking the night before if you can do bag drop is amazing. Easy to drop off and pick up your car. We were delayed by 24 hours getting home and they only charged us £15 extra. We knew the car was safe. Very easy system and was reasonably priced considering we booked it late. We will definitely use it again.”
“We used the multistorey car park.
We also experienced access issues with the signage
Colour coded access reccomended instead of or as well as corporate branding
Returning from the terminal might also be improved by a symbol or a colour on signs
Access later in the day was also more complicated by a premature closure of the footbridge”
“Confusing process to drop off, and uncomfortable with how to attach and drop off the key. No advice on remembering the lane you are in, which you could forget.
My car was parked on the very extreme of the parking places, uncomfortable.
Expensive, although cheaper than the drop off thief tariff.”
“Parking in Fast Park worked well, especially having my car ready near the entrance as I have a Blue Badge & need assistance. The only downside was having to walk to the multi level car park on arrival to get a trolly so I could get my cases loaded for me to get to the Assistance Office. This was difficult for me.”
“We normally fly from NCL but due to flight changes we chose EDI with family ,and so pleased we did.Wehave never had such great service from a special assistance team as from EDI. The whole experience from outward on EZY3201 to a return onEZY3202 was brilliant. On return GREGOR was a credit to the airport,he was brilliant for us with my wife and myself needing help nothing was too much trouble.The car park system was fantastic, one thing though, the signs to the car parks could do with some illumination the brown background was difficult until close ,that it a big well done .”
“Brilliant, so simple to use, even though I drove past the sign to get in! Staff very helpful which I needed. Same on return trip, so easy/quick to pick up. Definitely use again, thank you.”
