“The parking is great but the airport needs to get it's act together for luggage collection. The wait for luggage to come onto the conveyer belt for collection is to long.”
“Just perfect .
Easy to book on website .
Perfect location, easy to find, park ,and short walk to and from terminal building .
Easy exit onto motorway home .
Wee bit more expensive than other car parking but well worth it .
Just perfect .”
“The service is simple, book, turn up and park, catch the bus to the terminal from one of the two stations(10 min wait). On the way back catch the bus and leave using the ticket issued on arrival.
Only issue this time was the ticket said we owed £245 but a press of the help button and everything was sorted.”
“Whilst I have used other parking facilities near Edinburgh airport this is the first time I have used this particular parking facility. I found it very straightforward entering and leaving the car park. The number plate recognition really speeds things up. I know that I will definitely be using this car park in the future as it is only a short walk to the terminal building which makes it much more manageable being a little unsteady on my feet.”
“There is nothing wrong with the parking. I use the airport and parking on average three times a month and experience the same problems when exiting, hasn’t recognised me number plate on the way in so have difficulties on the way out. Also there should be a loyalty program for business use.”
“This is so easy to use.It is very close to the main entrance and if it's raining you only have a short walk without overhead cover.its easy to book and easy to use. Staff are always around to help and are very helpful.”
“The parking area is mostly convenient for the terminal but on this occasion very full so that finding a place meant a degree of tedious circling.
Entry was no problem but leaving was problematical and has involved e-mails with your staff since our return. Basically there was an issue at the barrier where our exit ticket was not recognised. However we have since had a polite and clear explanation of the issue.”
“System works very well. It would be helpful to older people if there car could be left nearer to the key pick up station as dragging heavy luggage up the hill to location b47 was a bit of a struggle. I’m sure you could make a system to help with this”
“Fast Park is very good but would like one change please.
As I am in my 70s I find it very difficult when on return to access my car when it is parked away up near the airport tower. A system where senior citizens cars are parked at easier accessible positions would be a godsend.”
