“Parking in the Long Stay is always convenient. A bit disappointing this time, as it was quite expensive (£15 a day equivalent) and, as often happens, the barrier on the way out set the heart rate racing when it asked for the full rack rate price.”
“Had a minor issue on the way out, because the cameras didn't scan my number plates correctly up on entry but a quick call to assistant and the problem was solved immediately .”
“Best option in terms of convenience and price. The staff were very helpful, especially on exit when the tech was not working properly.
There was an online cartoon type video of how to use the service - which I found helpul up to a point but a detailed, filmed, guide would be better from my POV.”
“For antisocial flight times, this option worked well and was priced well against other options. It included Fast track through security, and as I had carry on only meant I was very quickly through to departures. There were ample spaces available when I arrived.”
“Terrible. 4 am and tried to get out the car park ti be told I need to pay £222. Already pre paid and was told it was number plate recognised. Had to buzz advisors while a que formed behind me. 2nd time this has happened. Big price for very little. Just get a lift the next time.”
“Not only this time, but many times before it has happened — when entering, the camera does not recognize my car’s registration number, and I have to call the staff via the intercom and provide my booking details to enter the car park. Then, when leaving, after inserting the parking ticket, a high parking fee appears on the screen, which is stressful, and again I have to call the staff. This situation has been going on for a long time, and nobody is doing anything about it.”
