“Easiest airport parking ever! Drive in, park, leave keys enjoy your break, come back scan the coarse, get keys and your car is parked within 800mtr of terminal, that easy.”
“Great location and fantastic when travelling with carry on, used the fast track entrance on level two for seamless experience.
Slight issue on entry and exit when ticket didn't show i had prepaid but I pressed call button and was let in/out with no issues. Recommend every time.”
“Parked up fine and then later on, my flight got cancelled. Returned to my car after 4 hours. Small print says I’m not eligible for a refund. Second kick in the teeth. Now I keep getting emails pestering me to submit review, this continually reminding me of my rotten time and bad luck at Edinburgh Airport.”
“I am a weekly commuter via the airport and use your Official Parking system each week. I find it easy to use and usually it works well. But two things went wrong last week. I had booked in multistorey but on entering the car park on Monday 20 April I was issued with a card for terminal parking. This meant that I was denied entry to the multistorey when I reached it, thinking that I had been issued with the right card. This was awkward and embarassing, as I had to back out, holding up cars behing me who were seeking acces to the multistorey. Then I found that your office beside the lifts to the multistorey was closed when I returned on Thursday 23 April, so I was unable to speak to anyone about this. I have these questions: Why did this happen? What was I to do when issued with the wrong card? Do I get a refund, as I paid more that multistorey? Seeking answers to these questions is test as to whether you really do care about your customers. David Hope craighead1@fastmail.co.uk”
“First time using mid stay parking and got a space very easily, also right next to the gate so very handy and quick.
Only issue was coming back after my trip. Spotted two needles sitting next to my car on the ground, was a bit unsettling, I reported to a staff member who was walking along at time and he said he’d report to right person.”
“Poor exiting , pre paid didn’t work tried to charge me an additional £26 , not the only one with issues . Dodging Cars reversing back so they could find bookings”
