“On leaving the car park and entering my ticket in the machine to exit I was presented with a £330 bill. I had to call for assistance to raise the barrier and and let me leave. Not a nice way to end my holiday and I wonder if others would paid this on demand at the time?”
“This is the 2nd time ive used the Multistory parking. Its brilliant with the added bonus of Fast Track Security for free. Definitely a service i will use again. Car was Safe and Secure. My flight was delayed by over an hour and I was worried about extra charges however, the barrier opened no bother. Im glad they communicate within the Airport and Carpark. Great service, highly recommended.”
“The park was easy to locate and the parking spaces were well laid out. The barrier did not recognise our vehicle, although we were booked, and we needed to call for assistance to get in. Once we were parked we had difficulty in finding a bus stop. We could see one but it was a long way off and we were unable to get around the many rows of cars between us and it. We were not alone and two other families were struggling to locate a bus stop so we stood in a group when we saw the bus approaching and he stopped without issue for us all. The transport was lovely and well laid out and, on our return the bus was already at the stop and we had an easy transfer back to the car. The bus stance at the airport was also very easy to access.”
“It was easy but on leaving the car park an attempt was made to charge me £185 when I had pre booked and pain in advance. At 5am after a night flight I was perplexed by this”
“I have parked here a few times and always found it very good. Unfortunately on this occasion my BA flight was cancelled on the morning of my departure so I didn’t reach the airport.”
“Used fast park for the first time before normally terminal. Fast park worked well helpful staff two downsides I did not like the bit of paper with the key collection code - too fragile and the exit apnr did not work had call the control to get out.”
“On arrival we drove round for about 20 minutes trying to find a space ,eventually we spotted someone coming into the parking area and asked if he was leaving we waited for him to get in his car then took his space ,
On return we got to the barrier and the barrier said we owed you £193 and this point it was 4.15 in the morning and we were very tired ,eventually someone answered the phone and let us through after checking our booking confirmation.
A very stressful experience all round”
“Parking location the airport was great. Cost of parking was ok. Exiting the car park was very easy. The only issue we had disambiguating out way To The multi story. Not the easiest car park to get to. Signage is fine but billiards and cones make the actual road layout very confusing.”
“Long stay car park really good BUT so expensive now. Paid around £40 last year for 5 day stay. This year it was £80 for 5 days. Come on Edinburgh Airport give us a break!!”
“Edinburgh parking is good there are various options priced differently depending on factors such as distance from terminal covered uncovered etc , the online booking service is excellent easy to understand quick and reliable.The one downside is that the outdoor parking area has a rough tarmac surface its okay for cars but you have to walk to the terminal a ten minute walk its uncovered so in Scotland that means rain and dragging suitcases on this surface is unweildy awkward and destructive on suitcase wheels , they do have trolleys you can use , the wheels are easier to use but still not easy and you haveto pay at a machine before trolley is released for you to use , furthermore you have to walk half the distance to the terminal to reach this trolley machine , most people dont use it because , well , theyre already half way there to the terminal from their parking spot.There used to be a free bus every ten minutes but that was withdrawn.Looks like customer comfort and convenience is not top of the list.”
