“Unfortunately the ticket machine for the multi storey printed out a ticket with the wrong car reg on it. I pressed the intercom and was told “that’s it cleared” and the barrier came up.
I thought to myself, I bet we have problems leaving the car park!
Right enough, when I put my ticket in it showed that I owed £504 for the week.
I used the intercom, said my reg number and the barrier opened.
There was no apology and if I hadn’t expected this level of incompetence, it would have come as a bit of a shock to find out that I was due £504.
Here’s hoping this doesn’t happen to anyone else!
W Robertson”
“First time using this service and I was very impressed with directions to car park and ease of parking. Lots of help from friendly staff as was all new to us. Very impresses all round.”
“Easy to book, easy to use. No transport too or from car park required. Would recommend . Did find directions on return from ,terminal at Edinburgh to car park ,unclear.”
“Access to and from the car park was quick and easy. Only negative was car being parked so car away upon collection after a long flight. Apart from that good process and good value for parking.”
“Plane parking is brilliant park the car nearest bus stop hop on bus Dada ur at the airport..... Only problem I have is leaving twice now I have put my ticket in and been told balance of £170 due after speaking to customer service everything fine and barrier up but for that few minutes it puts a damper on your great holiday”
