“The signage of the route into the multi storey car park needs significant improvement - just because it’s obvious to you doesn’t mean it’s obvious for your customer. On leaving the barrier didn’t lift but a message saying”you are due £140”. A conversation later and the barrier was lifted. Nit a great experience.”
“Used fast park for seven days parking and it was excellent from start to finish .No problems and very easy to follow process . Very pleasant helpful staff on hand if you need help .”
“You tried to rip me off for £60 on exit, for a prepaid ticket.
From what I reading online, this is standard procedure with you guys.
It may work with the odd tourist, but you should be ashamed nevertheless.”
“Booking process simple
Drop off process simple
Collection on return simple.
Barrier 1 wouldn’t open automatically. Had get out of the car to hit the assistance call button.
Barrier 2 wouldn’t open automatically. Had to hit the call button for assistance.
This is the same process I encountered using the parking on my last 2 trips.”
