“Parking was easy to find and secure and only a very short walk from the terminal. Our flight was delayed but we were able to access the carpark very late at night with no issues”
“Parking was fine, but our return was delayed 24 hours, and we discovered that your system of communication is pathetic. We ended up paying £60 plus for an additional 24hours, because we couldn't contact or speak to anyone, or get any decent response to our numerous emails.
A measure of any business is how it responds when things go wrong.
Yours was pathetic.”
“Edinburgh Airport is possibly the worst airport in Europe. Everything about it sucks: welcome / appearance, flow, cleansiness and management. It's only redeeming feature is FastPark. It works. It is efficient, affordable and the staff are very agreeable and helpful. Somehow I'm sure that Edinburgh Airport management will get involved and screw it up but in the meantime enjoy and use it.”
“Car returned with multiple adjustments to heating, air conditioning, steering telescoping, mirrors and seat. If truly necessary to adjust then please return to normal after use.”
