“Long stay car park is convenient and easy to book. The automatic recognition of the registration at the barrier on entering and exiting are a great idea.”
“This is was my first time using the parking so I feel like signage could have been more clear to how to enter and exit. Getting from the parking to security was so fast and efficient and I love that fast track was included! I have never been through security so quickly! On my way back, I didn’t find it very easy to get from inside the airport to my car as easy. I don’t remember there being any signs at all and I eventually had to walk all the way up to the 2nd floor where my car was. Thankfully I didn’t have any heavy luggage to carry. I couldn’t see an elevator to take me upstairs and I feel like the path I took may not have been made to be pedestrian-friendly.
Overall, happy with my experience. Would definitely use again.”
“We live an hour and a half drive from the airport. When the return flight is an hour delayed, it's great to know the car is just there to pick up. A taxi drop off/pick up would have been a real pain for us and the taxi.”
“I could not be happier with this airport car park. Even though it is farther than my local airport, there is ALWAYS a space (in the spots I like), with an easy, safe walking path to/from the terminal. Easy to get in (apart from sometimes a longer wait at the closest roundabout) and easy to get out; however, the exit could have a little bit more manoeuvring space before the gate.”
“Easy to find car park , easy access in and out as reads your registration plate for booking and only a short walk to terminal with a path clearly seem and straight to terminal”
“Had a cancelled flight back from London City due to Air Traffic Control (NATS) outage - the customer friendly team were fantastically helpful given I arrived back from my care a day later than planned”
“Horrible - arrived 15 hrs late due to flight cancellation caused by airtraffic control and Edinburgh airport parking decided a fine of twice my daily rate was justified. They also didn’t give any receipt option making it impossible to claim back from the airline.”
“Flight cancelled due to UK NATS failure this week but because it’s within 24 hours of my booking computer says: “no refund”. Seems very harsh in this case.”
“Very easy to book and find, the directions on the confirmation are very clear. As there are only 2 bus stops, you need to remember which stop you got onto the bus and which section of the car park you are in, as this makes it a bit easier to find your car again when you return”
“My return flight was cancelled, then replacement was delayed so I was expecting issues getting out of the carpark but it was seamless. Thank you! Much appreciated after a very long day! Love the multi story car park for access to fast track security. Makes early flights alot more pleasant!”
