“Competitive price and location ok although some distance from airport. Could do with slightly better signage for return bus stop and clearer instructions for exit procedure perhaps on booking receipt.”
“I am disappointed to find that the shuttle service has been discontinued. I have trouble with walking so the distance from the Long Stay car park to Departures is quite challenging.
I was impressed however with the service on departure when I could not find my entry ticket. I had believed number plate recognition would be in progress.”
“The parking itself was ok and very easy to get to but once parked I didn’t think there was enough signage to tell you where to go to. When we landed it was hard to find where to walk to our car, I still haven’t seen a sign saying surface terminal parking once you’re actually in the airport. It took us about 15mins to find the right car park on returning on a night flight which was abit annoying.”
“This is the first time I have used this car park, it couldn’t have gone any smoother or quickly. The system they have is quick and easy to use and the attendants are very helpful. I will definitely be going back when I fly from Edinburgh.”
“Unbelievable service
We had to check in at 5am and we were astonished how easy it was to use Fast Park at Edinburgh
We had a young lady available to guide us although it was a straightforward check-in.
Likewise on returning 2 weeks later , we exited the car park within 5 minutes of leaving the terminal
Thank you”
“I found the directions included in your correspondence extremely accurate and helpful. Bus into airport fine but I felt it was a long walk from arrivals gate to where we boarded bus. Maybe it was because it was a very hot day. I would definitely use it again. Thank you for your service”
“Absolutely shocking. I booked as it stated shuttle bus as I gave troubling walking.we had to get a taxi at no time were we told there was no shuttle running till a little sign was pointed out to us. I want a refund for the taxi,misselling ,I was Absolutely furious and would others to give this company a wide birth. Money for Absolutely doing nothing.”
“Very easy to find and parked quickly. Bus to terminal arrived in minutes and dropped very close to the terminal. I was travelling on my own with a toddler and buggy. The staff were extremely helpful helping me with buggy and baggage on and off the bus. Will definitely be back.”
“The Fastrack service was excellent - The staff were friendly and helpful, the system and organisation were great, and the location right next to the terminal couldn't have been better.”
