“Initial booked and communication was excellent.
Issues arised when my flight from Dublin to Edinburgh was cancelled at 10pm at night. I was unable to extend my booking due to the time I was able to get logged on to Manage My Booking. As a result I was charged £80 which is unacceptable based on my attempt to extend my booking.”
“In an Airport where you find chaos, high-costs and disorganisation at every turn... Fast Park is an Oasis of efficient, cost-effective, and most noticeably - FRIENDLY service. It's an outstanding set-up and I highly recommend it to anyone - It's really, really excellent!!”
“I use Edinburgh Airport long stay car park several times a year. I love that it's walkable from the airport (10 mins). Easy booking online. I had a bit of confusion at the exit barrier about needing to produce my entry ticket, and the assistant was very patient and helpful. I've also had previous positive customer service experiences with other staff. Convenient and good value service.”
“Second time using fastpark and both times have been faultless. There’s always someone around to help but it’s very straight forward. System works great”
“Booking, arrival, parking & departure was completely smooth & stress free. Not many spaces though - had to park on the roof - for a Wednesday! Price was competitive & included fast track. Would recommend.”
“Plenty Of Spaces in Multi Storey - Same problems as always on EXIT though ! number plate recognition cameras do not work and a demand for the non booked rate appears - its solved within a few minuets but it happens every time regargless of the car I use . Never happens in Glasgow - also of the 3 x Lifts only one was working from Ground Floor to first floor - one lift was "Out Of Order" in the second lift the first floor button was not operating . Poor .”
“Second time I have used fast park, easy and brilliant with very helpful team. Sign posting could be better missed the turnoff again but resolved with car park attendants.”