“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“The whole experiece is good, it is very well organised, only down side was due to our flight being 5 hours late in arriving back in Edinburgh it cost us an extra £10 to get out thrtough the barrier.”
“We arrived back just after 00.30am Wednesday 11th November , I got my key from the lockers at fast park, my key was frozen and would not open my car, after 15 minutes of not being able to get in to my car in minus 2 degrees , I approached your window and asked for help, I was told it was not your fault and he was to busy to help, I mean seriously. I then got a bit heated with your employees ,luckily my wife approached another driver who heated my key on his heaters and my car eventually opened.
I dont expect you too defrost my car but I do expect my keys to be kept in a heated environment to stop it freezing and I also expect your staff to be that bit more helpful , I was not blaming them at first but them we the exchange got heated , you lost a customer.”
“We used FastPark again, and are extremely happy with the service.
One star deducted because I couldn't see how to change the date of our return through the online system, but a very helpful member of staff guided me through this at the airport”
“Book fast track parking. Which was good at first but we were an hour delayed coming back in the early hours of the morning and was charged £10! Not good.”
