“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Booking online was fine, but it would be helpful if it was made clear that you do not have to press the button for a ticket as this will just confuse the system as I found out. On exit I was presented with a message stating I needed to pay £180!
A chat with an attendant over the intercom and all was quickly sorted, but a better explanation of the entry and exit procedure is needed as previously you were given a ticket on entry that you then put back in the machine on exit.”
“Easy to miss the signs - so ended up in Long stay by mistake and a potential £60 extra charge to the £19 for the day, however the attendant very graciously let us out, will probably book long stay next time but glad to say operators are very fair.”
“Found it difficult to find location although parking staff at fast park very helpful in redirecting us to the plane parking where our slot was booked. On arrival not a lot of spaces left, probably 1 or 2 to be honest. Fortunetly found a space close to the shuttle bus stop. Very strapped for time by the time the bus came and it waited longer than I felt required before heading over to airport and it does not stop as close to the airport as I thought had advertised although this may have only been an issue as again we had little time to get in and make it to security. Overall I would recommend plane parking just make sure you leave yourself plenty time and familiarise yourself with the location of plane parking as sat nav only brings to to Edinburgh Airport entrance area.”
“Very efficient & easy to navigate. Staff very friendly & happy to help if needed.
Very convenient for a few days away but a bit pricey for anything longer.”
“So much better than long stay. It’s right beside long stay but rather than carting your own bags across the car park, you catch a bus directly to the terminal. And the buses come along so quickly there is barely any wait. Would highly recommend as much better value for money.”
“Amazing experience with fast park. Clear instructions sent beforehand and it couldn’t have been more simple. So nice to drop the car and get going and have it waiting for us upon our return. Perfect thing if you have young kids!”
“The service we received was absolutely excellent - your service personnel were an absolute delight to deal with. It was our first time using Fast Park and your customer assistants could not have been more helpful and both drop off and pick-up worked seamlessly. We were travelling with elderly people and the convenience of the service and location of the car park took so much stress out of their travel experience.”
