“Absolutely superb hassle free parking drop car off and go then it’s there for when you get back.will be using this car park every time I go away now.so simple to use and takes away the stress of driving around trying to find a space and it’s less than 1min walk to terminal”
“The valet parking was great value for money and ideally situated when travelling with elderly passengers with mobility difficulties.
Quick and simple to use when parking and also on return to collect your keys and vehicle.”
“Finding the car park was reasonably easy but would have been easier if a downloadable image was on the website, rather than the "interactive" map, which is of little use when driving there - and no use to anyone without a smartphone. I'm also disappointed that there is still no Shuttle Bus to the Terminal. WHY?? "Normal" buses are running and the car park is really busy so there is no justification for making customers walk 10 minutes in the rain.
On our return, we knew exactly where in the car park we had left the car, but the almost complete lack of signage meant we ended up at the car rental area. And at 2am, no-one around to tell us where to go. Then getting the Exit was a challenge! And finally, it was fortunate that we live in Edinburgh as the tiniest "Exit all routes" sign could easily be missed by strangers. So, no problem with the parking itself but "could do better" with signage!”
“Parking was fine but not a great way of working the online pre booking for parking. Paid and pre booked for the week and ended up struggling to get out car park because I was apparently to pay £174.”
“Booked the long term car park. Felt it was poorly signposted at the Hilton roundabout...luckily I knew where it was. We knew you had stopped the shuttle busses...though don’t know the reason why? Cost saving I guess, using Covid as the reason. We parked towards the runway near the mid term parking, but could not see any signage stating where the walkway was to the airport. Luckily we saw someone else walking, so followed them, ending up between the red and white markers. On return, we found again a lack of signage for returning to the parking...perhaps confusing the signage BUSSES and PARKING info high up as where busses park, not where the car parks are. Good value. Hence 2 stars”
“I booked this ahead of time and got great deals so was very happy, the directions given led me to the medium stay car park, and thankfully once I noticed this I did not park in the wrong location. That could have been a disaster as a week-long stay was more expensive. I do have to say if you have luggage there is no clear route on how to take a trolley with two cases to the long-stay car park from the airport or to drag the two cases to the airport. Had to walk back at 2 am along the road. Unfortunately when I left the ticket was not recognized so I had to call the people on the desk who could confirm I had paid and let me out of the car park. SO a reasonable price but you can easily park in the wrong location and need to drop your family off, before going into the car park. Not sure what it would be like if busier walking on the road”
“Used the multi story option with fast track security included - very well worth it both for value and for skipping a long security queue. Would highly recommend this service.”
“So good not to have to wait for a courtesy bus and the ability to use the fastTrack option through security is an added bonus. Will definitely be using the multi-storey parking facility again.”
“We used the fastpark option. The service was exceptional, lots of support around to provide guidance and help to ensure simple and quick navigation through the process both on departure and arrival. Thank you.”
