“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Overall it was good, however when I went through the first barrier to get into the multi-storey building the machine misread my car registration and I had to buzz to talk to someone.
The gentleman let me in. On the way out I had to buzz again. It would have been great if I hadn’t had to do this.”
“The long stay car park was the most I’ve ever paid for airport parking but I did leave it later than usual to reserve my space.
Easy to get there, easy to find a space and a short walk to the departure terminal. Park, take your keys and off you go. Would definitely rebook the long stay parking.”
“Very close to the terminal, was easy to find with directions in emails. Price was good if booked early but more expensive when booked later. We booked two cars at different times.”
“So easy and quick to arrive at the airport park and get to the terminal. We always comment on how nice and pleasant you’re staff are, thank you for providing such a good service
Not sure what has happened to the exit system, that was not the easiest to understand and I had to call someone to get help.”
“Due to issues with the luggage removal from our plane, we were nearly 1 hour later than expected & I had to pay £10 penalty charge to get out of the Fasttrack parking area - a good earner for Edinburgh Airport.”
“Parked in plane parking. Happy with the arrival procedure, bus was on time. The car park is large though with no walkways for prams or buggies and not enough space between cars making it challenging to get to the bus stop remember where you parked. Very poor on the return. Waited 40 minutes for a bus to arrive, could have walked but there is little to no signposting and no safe walking route identified at night. Once arrived we sat not moving for a long period as well meaning the whole process added at least an hour to the journey home. Very poor lighting in the car park meant at night the car was very challenging to find. The price for 4 nights (£15 per night) was acceptable if the parking quality improved but as it stands just book the at one of the other bus journey car parks as they are faster and more reliable currently.”
“Pre paid but on exit £340 was on the check out screen. Pressed assistant call button and was resolved fairly quickly. I did follow all the instructions prior to parking up.”
“Positives - easy to find. Plenty parking spaces. Reasonable value if booked in advance. Negatives - might need to consider mid stay or terminal parking if elderly and have suitcases with you. The walk is fine about 15 mins but heavy going with suitcases. There are trolleys but none at the far end which are chargeable. Had a issue when exiting the car park, when inserted ticket it showed that I owed £340. However I had paid in advance. Pressed help bottom and issue was sorted within 10 mins or so. However at 2am in the morning it is something you don't need.”
