This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Telephone, Email, Live Chat
Under an hour
queries resolved in
How would you rate
Edinburgh Airport Parking
"Booking online, parking and then collecting the car after the holiday was easy and hassle free! I’ll do that again 😊"
"Great service, easy to find, easy to park, catch the Drop Off Bus and easy to exit with simple instructions provided when booking online."
"Robert Jinga is a spoon."
"I booked the parking online for several days. My return flight was cancelled so that I finally made it back to EDI 13 hours late. Machine demanded £38 extra so I went to the site office to explain the circumstances. They were sympathetic but said couldn't deal with it and I had to drive to the barrier and press the button to speak with someone there. I did so, the person at the other end of the button said they charged the "roll-up" rate in such cases and there was nothing he could do to release this. I gave up, reversed out again, went to the machine and coughed up £38. This was a poor experience in several ways: (1) an unreasonably high charge for lateness in circumstances which were demonstrably not my fault (2) failure to provide an option for discussing it in a more sensible way than going to the barrier. When a similar issue arose for me at another parking place near EDI, these two problems did not apply."
"Close location to airport with excellent bus transportation to/fro airport terminal."
"Easy to find and use..we were picked up on departure and arrival promptly..would definitely recommend and use again.."
"Very convenient parking close to the terminal. Pre booking is always recommended to get great discounted rates."
"Very simple and easy to use. Well signposted and the staff were on hand to take care of everything. Bus stop is right at hand and all in all very smooth process. Would use again"
"Expensive, but very close to the terminal, with the added benefit of fast track through security if you park in the multi-story."
"We have used Edinburgh airport parking twice. Both times it has been excellent. We parked for a month. Payment was easy and trouble free. The parking was well signposted. There was visible security who were also helpful and friendly. We felt confident leaving our car."
"Excellent service and good value for trips longer than a couple of days. Only comments I would make where areas could be improved:
1. More obvious sign indicating location of correct car park as other operators have long stay car parks that can easily be confused if you’re using for the first time.
2. Location of return bus transfer stop should be more clearly signed.
Overall good service and reasonable prices. Well done.
"I was a annoyed that i needed to pay an extra £28.00 upon leaving the car park. I had made a mistake regarding my leaving time and put in 9:30am when it should have been 9:30pm."
"easy to book, park & walk to the terminal"
"When going away I always use the long stay parking at the airport. It's easy to find, the buses to the terminal are frequent & it's near the terminal. It's easy to book online & offers a cost efficient service compared to many other options."
"We booked the long stay carpark. Easy to book online and quick easy access on arrival. Usually pretty full but always find a space Try to park near one of the bus stops as this saves dragging cases too far. Do make a note of letter/number of your parking area or you will spend a long time looking for your care on return. Easy exit"
"Excellent as always - Long Stay airport bus came within 5 minutes, easy and quick all round"
"Very easy to use and close to airport.... easy to find and frequent buses......overall very happy"
"Easy to find and easy to park. The walk to the airport was shorter than I expected."
"Although not cheap, the surface terminal car park is very convenient, close to the terminal entrance and seems safe. Entrance and exits are well sign posted and there are usually no queues. It's a few minutes walk to the terminal entrance so no waiting on shuttle bus, etc."
"A bit expensive however parking was close to the terminal."
"I have always managed to find a space in my selected parking either Long or Short stay. The bus service is good, frequent and clean at the Long stay and the distance to the airport from the short stay is minimal. To date I have never been disappointed at Edinburgh Airport Parking."
"Excellent service. Really helpful staff."
"Excellent, trouble free parking and the fast track Security was a bonus"