“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Exceptional easy access with pleasant staff on hand should you need any assistance, brilliant service, will definitely use again and recommend to family and friends.”
“Happy with parking and details before and address,
I accidentally put the wrong date for when I would be arriving back and got charged an extra £20 I tried to tell the man over the intercom I didn't mean it but there was no give or take with him, I felt after spending £100 to stay for the week a lil expensive and if I knew the price would have been £120 then I wouldn't have used the car park. I agree it was my complacency but I feel like he should over turned the matter”
“such lively friendly staff did miss the turning & had to go through drop off & pay but staff told us next time press intercom & just tell them no need to pay . small issue on return our pay wasn’t in the allocated box but sorted in minutes defo use again unless price goes up”
“Used Fastpark which, as before, worked very well. Just a pity the rest of the airport experience at Edinburgh is so bad. Compared to other airports, the place is a bit of an embarassment.”
“Plane Parking is great value. The bus service was timely with around 20 minutes wait in the car park waiting on the bus to arrive in the morning to take us to the terminal. The return bus was faster arriving just 5 minutes after we arrived at the pick up point. The bus is modern, big and roomy and very clean. The only thing needing a little care was the bus top on the plane parking area where the shelter at the pick up point was in need of a clean with a lot of spiders webs and cobwebs needing brushed away and the windows needed a clean. The cobwebs were the most noticeable aspect of lack of attention.
Overall the service was excellent.”
“Very helpful staff to guide you. If you are familiar with it you can get into the terminal in minutes.
Very windy in the walk to the terminal once you leave the key box area. Not sheltered enough.
Zeroed my odometer when I arrived. On collection it had 3.2 miles recorded while you had the car. I know you move the cars within the park but this does not explain it. Am writing separately about this.”
“We chose the multi storey option for a 2 week period. Not the cheapest but certainly the most convenient, it also included fasttrack through security which was a welcome bonus.
Spaces are a little tight for evergrowing vehicles .
Some improved housekeeping is needed around the pedestrian entrance.
Have already booked for my next time away.
(Shame the rest of the airport infrastructure isn't as good).”
“Good experience. Did find in the dark the signs a little hard to see for Plane Parking. Apart from that fine.
The bus driver very good. Journey out he waited for me.
Great service.
Would recommend Plane Parking.”
“Signposts not very clear in the darkness of the night for those unfamiliar with the layout when traffic is heavy and moving quickly.
More exit signs needed for terminal parking too.”
