“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“The last 5 times I have pre booked the parking at the airport they have tried to charge me on the way out.
This week I was told at the gate I owed £140 even though I had pre booked.”
“Parking was easy to get to and then just as easy to walk from the parking to the airport. On the morning we arrived it was really heavy rain and there was lots of puddles to walk through which wasn’t great. Would also be better if there the central walkway through the carpark was covered as I was absolutely soaked through by the time I reached the terminal!”
“Easy access although the walk to the terminal can be lengthy depending on where you're parked.
The street lighting during hours of darkness could be better and the directions to the terminal more clearly signposted.
The cost was fine. I prepaid months before but a hefty amount was demanded on leaving. This was rectified easily but the ticket/non ticket instructions on entry should be clearer.”
“The route to and from the long stay car park to and from the terminal is not clearly specified and it is difficult to navigate, particularly in the dark. It also has a lot of uneven ground that makes it difficult to move suitcases.”
“Overall it’s a great service but our keys weren’t ready on return. It was difficult to find a colleague to help. Once we did they located our keys in the office”
“The parking feels secure and it is helpful being able to get a frequent bus service to the airport. Numbering the spaces to help with finding the car on return from a long trip would be a good idea!”
