“Booking process was simple, booked and paid beforehand. Arrived found a space, parked up and went on our way to wait at the bus stop for the shuttle which came within minutes. On our return journey we waited around 10 minutes at the plane parking bus stop to take us back to the car. Bus driver was lovely and accommodating. On exiting, when I inserted my card it said I owed £120😬 I pressed the intercom and the guy took my registration and lifted the barrier for me - small inconvenience but otherwise a great service.”
“Very easy and efficient. We misplaced our piece of paper with code to retrieve our keys but someone was on hand to deal with it without any delay. We would not use any other parking option at Edinburgh.”
“Although the drop-off at Fast Track was fine, we had to wait over almost 20 minutes for the car to be returned, despite a delayed flight: I had paid for it to be charged, but it was unfortunately not ready.”
“Great - straight in and out - the only thing I would say is that I worry that there is not enough space for those of us that pre-book. Once we have booked is the space guaranteed?”
“Used it for the 3rd year running. 1st 2 years the cost was £180 approx for 3 weeks. This year the price jumped to £334 , same duration, time of year. Was expecting a valet thrown in for that price. Also having travelled to many airports throughout the world, I’ve never seen anywhere charge to use a trolley for their luggage. Not a good look at all for Edinburgh Airport.”
“Could be better signposted on the approach to Edinburgh Airport. We got ‘lost’ and had to struggle to find the right entrance.
We then had to use your phone system to gain entry. Similar on our exit.
Not totally convinced we will use you again.”
“I paid for the premium fast track electric parking . My electric car was not fully charged up when I returned home . This meant I had to stop in Dundee at 2 am to charge my car up to get enough battery home.”
“struggled to get a space on Tuesday lunchtime, and what few spaces there were other cars had parked over the lines making it impossible to fit into space, waited for car to leave and took suitable space, parked near to entry barrier but closest pick up
Point very far away and walking with a toddler and 3 suitcases very difficult”
“Excellent experience. I had a major issue with my flight and the Edinburgh Airport Parking team were very supportive and responsive under such extreme circumstances”
