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Edinburgh Airport Parking Reviews

4.4 Rating 89,511 Reviews
85 %
of reviewers recommend Edinburgh Airport Parking
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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Anonymous
Anonymous  // 01/01/2019
Exiting this carpark is a nightmare. We collected the car and sat in line to leave. We were told to take a ticket to raise the barrier. This didn’t happen, the machine asked for £7 and then swallowed our ticket. We had to press for assistance to get out of the carpark. After paying over £100 for a week’s stay, this was really disappointing.
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Posted 1 week ago
Had to extend parking, done through manage booking. However when went to collect keys it was asking for £75. No one around to help, office said ring doorbell but no doorbell there. Eventually after 10 mins someone answered, took a further 5 mins to verify and said there were new systems. No apologies and inconvenient at 3am
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Posted 2 weeks ago
My car on drop off was clean but on collection it was filthy and the drivers side was all mud splashed
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Posted 2 weeks ago
The Plane Parking is a cost effective solution within the airport area. However it is a very large area so be aware the bus only stops at the two officail stops so you may have a very long walk, and if cutting across to reduce the distance you will have to cross rough stone ground between the parked vehicles. I think it is a shocking failure of customer service to not stop by customer cars when passing them. The signage departing the terminal on return to the car park is confusing as the signs drop the "Plan Parking" sign and contimue only with other car park names before you reach the actual bus pick up point.
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Posted 2 weeks ago
Cark part itself was fine. Bus says it will be 10 mins at the bus stop, online says 15, but in reality its always closer to 20, which is not great for planning. Barrier at end said I had to pay £80, so had to call and the person helping was very good and sorted it but shouldn't happen in the first place.
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Posted 2 weeks ago
Not enongh Signage when returning from holiday to find the parking in the early hours.
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Posted 2 weeks ago
My flight was delayed coming home due to the airline, not fault of my own. I was then charged extra at the car park, these charges should go directly to the airlines.
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Posted 2 weeks ago
Dissapointed in fast park
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Posted 2 weeks ago
Book parking with fastrak security but it was closed. Please refund.
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Posted 2 weeks ago
YOUR TWILIGHT BAG DROP needs urgently needs re-packaged ... Having pre booked Multi storey car park ( order id 8GFBH76QO) I arrived at the airport early evening (17/6/25) the night before our flight to the Algarve to drop our bags off with JET2 and the barriers did not automatically lift as I was assured they would, for me to access the 1hr car park. Took a ticket , parked , dropped bags then had to find the office for them to clear the ticket and allow me to exit. I was assured that there would no be repeat of that episode the next morning ..well of course the next morning at 4.30 am they did not lift, again we had to take a ticket to access the multi storey ...rather than leave the car my daughter who suffers from anxiety decided to take the car away after dropping my wife and i off...well the red eye turned to red rage when i found out later that she had been charged £30 to leave the airport ( she did not know where the office was and who to speak to , and was very anxious and paid the ticket ) so not only was i charged for pre booking , we were also charged to leave ? That is disgraceful. At the very least I want the £30 my daughter paid to leave returned and in good faith for all the hassle I think it only right you recompense my pre booking charge .
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Posted 2 weeks ago
The procedures are straightforward and the technology all worked well. Signage is clear. Problem on return to pick up the car though. A Range River had been parked so close to me that I could not open my car door to access my vehicle. Fortunately the Range Rover driver appeared just after us and reversed his car so that I could get access. Without that we would obviously have had delays finding staff and waiting while the other car wash moved. For that reason I cannot give a great revue
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Posted 2 weeks ago
I booked for 10th june for a week,on returning i was charged an additional £25 to get my keys and then another £7 to get out of the car park.will never use again
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Posted 2 weeks ago
It is more than 2 min walk and not easy to find a spot
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Posted 3 weeks ago
Staff should make sure that a hybrid car is switched off properly. I returned to find my battery flat.
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Posted 3 weeks ago
on my return someone had been playing with my cars controls with the roof very slightly opened, the car seat had been moved a lot and the fastpark is not sign posted on leaving departures.
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Posted 3 weeks ago
Booked 4 days in terminal-surface. Ticket recognised Reg (because ticket had Reg printed on it). But in returning from holiday the barier wouldnt let me out. It wanted £290. Reversed out from the barrier, reparked, walked the entire length of the car park, to get my ticket validated, to be told 'it didnt recognise me'...well that's not accurate because the ticket had the correct registration, and the booking had the correct registration. I hope this is a one-off. Because any repeat of this would force me to park elsewhere.
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Posted 3 weeks ago
Car damaged, nowhere to call. Pathetic customer care!
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Posted 3 weeks ago
The car park itself was great however the booking system was terrible. I paid for my parking before we left and came back to the machine saying I was due another £29.50. Then at the barrier I was nearly charged another £7 until a member of staff said not too and opened the gate.
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Posted 3 weeks ago
No issues with booking car in, arrived in correct car park and got prepaid ticket. After holiday when exiting car park, airport tried to charge me £265 for parking
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Posted 3 weeks ago
When arriving at the airport there was a huge queue of cars waiting to enter the car park. I have arrived 2h20min before my flight and I almost lost the flight due to the amount of time spent on the queue. This is a park that you have to pre book. Over an 1h later I was able to enter the car park and park the car. One of the members of staff from the park has said that I was lucky they have found a free space otherwise I would've had to wait even longer. Clearly overbooking the spaces available or not organized enough (keep in mind that for 2 weeks it was close to £200). If this is the typical experience when arriving I wouldn't encourage people to park here. I gave 2 stars and not 1 because on arrival there was no issues with picking up the key from the lockers and a smooth exit.
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Posted 3 weeks ago
Edinburgh Airport Parking is rated 4.4 based on 89,511 reviews