“Great stress and frustration free parking process. Quickly directed to the row to leave the car and then given some great assistance by a parking operator when dropping off the key. Easy process to retrieve the key on our return, and vehicle found in the exact location directed to.”
“The parking facility is excellent for Business travel and combining express security with the Multi Story parking is very very handy indeed, when travelling lightly.
Wouldn't pay this for personal though. I do think that this is overpriced from a personal persepctive.”
“I usually use Glasgow AIrport Parking but this is the first time I have used Edinburgh Airport Parking booked online for the Shuttle Service know problem's encountered,Driver's on both journeys were very helpful excellent service.”
“Fast Park was excellent, it was so quick and easy for drop-off and pick-up. Just a 2 minute walk from the terminal. Removing one star as it is expensive.”
“The parking charge booked on line was very reasonable for a couple of nights. The only thing was when we got to the gate to leave a charge came up on the screen of over £200 even though we had pre booked and already paid. I called through using the call button and the person checked my name and then the gate opened. A bit stressful.”
“Simple to book, no ticket to collect with ANPR camera sited at the entry and exit point. Safe and secure within a short walk of the terminal. Ideal for early/late departures/arrivals.”
“Booking is fine but using the car parks was extremely confusing and stressful. The instructions that came with the booking seemed quite simple but turned out not to be simple enough to navigate the mass of roads and barriers.
For example: it would appear that the multi storey car park is colour coded gold when you are on site but the instructions that come with the booking never mention this so I had no idea to look out for the gold signage.
Basically, the airport has fallen in to the common trap where they have tried to split their parking into too many products and sections, which is just too confusing for customers so the airport just keeps adding more and more signage to the point that it has created sign blindness by having too many signs and made it even more confusing.
remove all your signs and start again.”
Hi Nigel,
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
