“Seamless process from booking, to parking, to exiting. Only a couple of minutes from my car to the terminal. Was especially grateful for the grace period on exit following a long delay with my flight.”
“Long stay car park is convenient and easy to book. The automatic recognition of the registration at the barrier on entering and exiting are a great idea.”
“This is was my first time using the parking so I feel like signage could have been more clear to how to enter and exit. Getting from the parking to security was so fast and efficient and I love that fast track was included! I have never been through security so quickly! On my way back, I didn’t find it very easy to get from inside the airport to my car as easy. I don’t remember there being any signs at all and I eventually had to walk all the way up to the 2nd floor where my car was. Thankfully I didn’t have any heavy luggage to carry. I couldn’t see an elevator to take me upstairs and I feel like the path I took may not have been made to be pedestrian-friendly.
Overall, happy with my experience. Would definitely use again.”
“We live an hour and a half drive from the airport. When the return flight is an hour delayed, it's great to know the car is just there to pick up. A taxi drop off/pick up would have been a real pain for us and the taxi.”
“I could not be happier with this airport car park. Even though it is farther than my local airport, there is ALWAYS a space (in the spots I like), with an easy, safe walking path to/from the terminal. Easy to get in (apart from sometimes a longer wait at the closest roundabout) and easy to get out; however, the exit could have a little bit more manoeuvring space before the gate.”
“Easy to find car park , easy access in and out as reads your registration plate for booking and only a short walk to terminal with a path clearly seem and straight to terminal”
“Had a cancelled flight back from London City due to Air Traffic Control (NATS) outage - the customer friendly team were fantastically helpful given I arrived back from my care a day later than planned”
“Horrible - arrived 15 hrs late due to flight cancellation caused by airtraffic control and Edinburgh airport parking decided a fine of twice my daily rate was justified. They also didn’t give any receipt option making it impossible to claim back from the airline.”
