“Have used before with no issues. Took a while to find a space due to Easter holidays. No problem with ticket despite flight arriving 90 mins late when coming home.”
“very easy to find from the directions given on website. There was a bus already at the bus stop when we parked so we didnt have to wait at all. on the way back, there was bus at the stop so we didnt have to wait. very easy to leave car park and drive to M8.
Everything went perfectly. Already booked for summer holiday
Would definitely recommend.”
“Was bit stressed when came to leave and asked for over £400 when had prepaid. But quite call and barrier went up.
They are very good when glitches happen.”
“Good option, close to the terminal and around 10 min walk. Used it several times before and happy with it. The exit gate was a bit tricky this time and I had to call the assistance button to let me out. Same was for the other cars. Probably a short blip in the system.”
“I’ve used FastPark at Edinburgh Airport several times and it’s always been an efficient way to travel to and from the terminal. Unfortunately, my most recent experience was very different.
When my vehicle was returned, there was a warning indicating low pressure in the front right tyre. A quick visual check didn’t reveal any obvious issue and I (incorrectly) assumed it was due to the car being stationary for a week. However, the following morning at home, I found the tyre completely flat, with a nail embedded in it.
I contacted Edinburgh Airport, but was simply advised to submit feedback via their website, with an estimated response time of around eight days, which I consider unacceptable given the situation.
It’s also unclear where vehicles are taken while off-site, or what type of surfaces they are stored on. I even requested photographic evidence but this was refused, which only adds to the concern.
My future use of this service will be determined by how my complaint is handled and in what timeframe.”
“Very convenient for the airport, and reasonably priced if you book in advance. I had to extend my stay by a day, and it was easy to change the booking and worked without any problems.”
