“Perfect experience. Dropped car off at 3am, an attendant was there at the gate to direct us. Dropped keys off and another attendant gave us instructions for collecting the car at the end of our holiday. When collecting the car, you scan your ticket which releases your keys and tells you where your car is parked, which was about 10 metres away. Brilliant experience. Will be using again.”
“Fast Park is absolutely amazing! Second time we have used it and now wouldn’t use anything else. Quick, slick and easy to use. Staff were so helpful and friendly. Great price to be so close. Thank you!”
“We unfortunately had an issue when leaving on holiday - the staff on the floor were very helpful and put me at ease at a stressful time. Also needed help from the office staff too which was helpful too.”
“I think it would have been helpful to have a clear name of the car park to pop into my satnav. There were a lot of directions which are difficult to follow.
YOU HAVE BOOKED...TERMINAL SURFACE CAR PARK. Might have been more user friendly. I was unsure if I could go to the left or the right Ince I was in there did feel a bit lost. Spoke with someone on intercom he was very helpful.”
“Just wanted to say thanks for how easy you made it for me to amend my booking after having a couple of flight cancellations. It made a very stressful situation a lot easier.”
“Drop off and pick up was good but I paid to have my electric car charged for when we return to drive home to Glasgow this was not done and put me and family out of travels and money not good at all and unhappy”
“After a week away on return at 02.00am fed ticket into barrier machine, only for it to say the ticket had already been used to exit. This was impossible as the ticket had been in my possession from the time I entered the car park until my return from holiday. The barrier did not open! Pressed the call button for help, operator asked what the problem was. I informed him what had happened and the message recived on the ticket machine. He requested my name and message on the machine. I told him the parking ticket had been held in a safe while away and the operator was able to check the details and open the barrier for exit.. Fortunately in this instance we were able to get help from the operator promptly but dread to think what would heve happened if assistance had not been available so quickly.”
