“
Paid £80 for 4 days parking to cover our holiday but our flight out was cancelled so we exited the airport 3 hours after entering and could not get any kind of refund, not a good experience and totally unfair
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posted 4 weeks ago
- Norman MacPherson
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I hope I'll get a refund but I've not heard anything back yet.
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posted 2 months ago
- Iluta Stivrina
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As the booking was rebooked rather than amended, we are unfortunately unable to apply a refund for the difference in price.
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posted 2 months ago
- Barry Davidson
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After explaining my personal situation - the airline refunded me.
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posted 2 months ago
- Daniel Groundland
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I didn’t use car park as my car broke down day before coming and when I tried to cancel for refund it wouldn’t let me so £130 down the drain
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posted 2 months ago
- Kimberley Stevenson
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Parked up fine and then later on, my flight got cancelled. Returned to my car after 4 hours. Small print says I’m not eligible for a refund. Second kick in the teeth. Now I keep getting emails pestering me to submit review, this continually reminding me of my rotten time and bad luck at Edinburgh Airport.
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posted 3 months ago
- Alex Taylor
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I have these questions: Why did this happen? What was I to do when issued with the wrong card? Do I get a refund, as I paid more that multistorey? Seeking answers to these questions is test as to whether you really do care about your customers.
”
posted 3 months ago
- David Hope
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I’d booked the Airport Parking from a Hotel next door to it, however during the night my airline & travel company cancelled my flights & holiday due to the trouble in the Middle East. I wasn’t able to get a refund for my car park booking because it was within a 24 hour period. So I paid for parking that was unable to use.
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posted 3 months ago
- Tony Raphael
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After checking my booking to confirm that I hadn't made a mistake and overstayed I filled out the online form to raise the matter and ask for a refund.
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posted 3 months ago
- Andrew Hughes
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I accidentally parked on long-stay parking instead of my reserved plain parking. It was my mistake, however there was no option to pay just a difference, so I had to pay a full separate amount for the long stay parking without any possibility of the refund of my reservation.
”
posted 3 months ago
- Anonymous