My son and i travelled to London but used plane parking. When we returned to Edinburgh airport and came out we could not find signs ANYWHERE for the shuttle bus to plane parking. We walked down to where it says coaches assuming it would be there but when we got there the sign said bus stance A for plane parking so we walked all the way back. We waited for about 20 minutes before a bus arrived. We checked with the driver and he said no plane parking bus is down the other end at bus stop 10. So we walked down the far end to bus stop 10. When we got there we could see no signs anywhere to confirm that was the correct stop. We tried to call but all i got was an answer machine saying nobody was available to answer. After waiting about 15 minutes or so we saw the plane parking bus arrive so we got on. By this point we were tired and cold. We arrived at the car but then as i tried to leave, i put the ticket in at the barrier and was told I had to pay £120 so I couldnt get out of the car park without paying this. By this point i was in tears. I buzzed the call and was told to reverse back from the barrier. I did this and waited but nothing happened so i went to the next barrier and called again. I was told again to reverse, eventually they lifted the barrier to allow me out. I left worried the ticket i had was about to send me a charge of £120. Im furious, and very very upset.