The reason I havent given a very good review is that when we arrived at 4 am last week, we followed the instructions to the letter and got lost. When we eventually spoke with someone who had to guide us to where the facility was we were made aware that an email had been sent. It wasnt until we arrived home that I found out I did get an email with no content in it and asked for it to be sent again and I forgot all about it. So at that time of the morning it was quite scary, as we didnt know what to do. I will finish by saying once we knew where to go it was great and the car was there waiting for us when we arrived home yesterday. The experience was good and would use again.