I used the Fastpark service for a recent holiday. The service is really easy to use, both on departing for holiday and arriving back with the car waiting for us. It is conveniently next to the airport terminal and staff really helpful. If I was rating just the Fastpark service I would rate it 5 star. However, I’m rating Edinburgh Airport as a whole and it was after picking the car up that it went down hill. Once you leave the Fastpark area, you come to a barrier which gives you a ticket, which I assumed this was just to let me out of the main airport car park which was just around the corner. When we reached these barriers we found it absolute chaos, with people abandoning cars at the barriers to go to the paying machines, which we both found confusing but when it was our turn at the barrier we found out why. Having already paid £55 to park our car at the airport for the week, we were now been asked to pay a further £4 just to leave the airport. There was no mention of this additional charge on any of the booking confirmation e-mails or any signs telling you this in the Fastpark area, which resulted in confusion and chaos at the barriers exiting the airport. The whole reason we used the Fastpark service was to take hassle out of our return following a long flight and having to drive back to Durham but this insane system of charging you to leave the airport (and not been informed of this previously) when you have already paid to park your car there is just ridiculous