I booked a long term parking space, I arrived and left withing the alloted times, on exiting I was charged £170 on top of the £38 I had laready paid. The ANPR system mis read my number plate. The number plate was clean and un obstructed. The intercom at the barrier was not answered or either not working, there is no phone number to call. I had traffic backed up behind which had to all shift so I could get out the way. In the end the only way I could get out was to pay the £170. I contacted the parking service the following day to lodge a copmplaint I have forwarded my details to get a refund and I am awaiting confirmation of a refund. I have left a 1 star review on trust pilot. I wont be using this again.