Despite reccomending the parking at Edinburgh Airport in this review it only gets 1 start due to poor customer service. Pricing is great and will use again but...... Unfortunately our flight to Edinburgh was cancelled due to the weather and we were re-booked to Glasgow. This flight was subsequently delayed and so we then incurred a £50 excess parking charge due to overrunning the planned and pre paid stay. Now whilst all this is fair enough if you overun your stay, the poor review comes from the fact I had tried online to ammend the booking on line and call Edinburgh airport to inform them of the circumstances and pay for the extra parking. The online site is abut as much use as a chocloate fire guard (FAQs and answers simply say pay the extra!) and i struggled to get through on the phone and when i eventually did, i was told to email as the airport didnt deal direct with changes to bookings. I am now having to try and claim this extra cost back through the airline which will be a battel, take up my time and may not lead to getting any money back. A simple option to extend the booking or speak to a human being on the matter would greatly improve the service. Despite all this, i would use the parking again!