Hi, and it's a returning customer from last year, who was the idiot who decided on the cattle grid like bumps on the walkway at road crossings. Obviously never used an airport trolly before. The walkway should be smooth, well lit and well marked. Some paint or writing at crossways to warm cars and pedestrians would of been a way cheaper solution. On our return not one trolly was available at the luggage carousel such a well run airport. Plenty of high Viz folk walking about doing nothing. Ended up walking over to pick up car then returned using the pick up £5 rip of option. The builders fitting the cattle grid like trolly tippers are doing a bodge job so you might want to go over the work as it's not done to a good. Many were wobbling about to add to the mystery of using this disastrous decision to make speed bumps for trolleys. Not sure we will be back next year but will take into account £5 drop off and £5 pick up so I don't need to push a trolly across this obstacle course designed by a complete idiot. Thank for the sore back Regards M Slaven