This is probably the most disorganized, shambolic and depressing long stay carpark experience I have had in the UK - and thats saying something. Where to begin? 1: Clearly at some point there had been a shuttle bus, but this has been withdrawn. Why? 2: To "Compensate" for the loss of a bus service a "Walking route" was arranged. It was not clearly signed from row J where I parked, and even when I did find it it was barriered in by temporary barriers. In several places the barriers were too narrow for a wheelchair to get through, never mind for two to pass each other. 3: You would think that, since there is no shuttle bus, a trolley stand would exist but again, NO, thats clearly too much dangerous radical free thought for you lot. After all, who, parking at a long stay car park in an intenational airport is going to have heavy bags to transport... I did find a trolley abandonned in the potholed tarmac but it was broken. 4: The surface itself is neglected, potholled, and strewn with litter and grime. Your whole enterprise reeks of a sorded desperation to extract as much cash as possible from the poor traveller, and invest precicely zero of it into you product. Two things I will give you marks for are the online booking system and the staff who assist at the gate.