I booked FastPark for two weeks across Xmas, leaving on 23rd December and returning 6th January. I arrived back with my wife, 4 year old son and lots of luggage at 09:45pm, our car was supposed to be ready for us at 10:30pm. It wasn't ready, not even close. Instead of our car ready as we had paid for, there was a large queue of people. None of their cars were ready either. Instead of driving home, we had to wait over an hour for our car, close to midnight and in freezing conditions. When our car was brought out, it wasn't defrosted and the clutch had been burned terribly. I was very unhappy with the service received and the defensive excuses given. I won't be using FastPark again and I'd recommend others follow suit. It's cheaper to use the long stay and at least your car is ready as soon as you come out.